After Upgrade to 8.1 Only 1 AA works

[jcarter]

I upgraded a UC520 using the 8.1 pack.  It failed when trying to reload the CUE data.  Everything looks like it upgraded.  The version numbers are the new versions.  The problem is only 1 of my 3 auto attendants are working.  I tried deleting and readding the other 2 but they still don't work.  When you call the pilot number, it give a busy signal.

Anyone have an idea?

[jcarter]

I figured it out.  I created the scripts with a version 7 CUE script editor.  They do not work with the new version 8.x of CUE.  The one that worked was configured using one of the standard CUE scripts.

[Brandon Buffin]

Jason,

     You should be able to open the scripts in the new version of CUE Editor, save them, upload them to CUE and they should work.

Hope this helps.

Brandon

[jcarter]

Thanks for the response.  By any chance do you have a link to the new CUE editor?

[Brandon Buffin · Accepted solution]

Sure. You can download from here:

http://www.cisco.com/cisco/software/release.html?mdfid=282935847&flowid=5439&softwareid=282774364&release=8.0.2&rellifecycle=&relind=AVAILABLE&reltype=latest

Hope this helps.

Brandon

[jcarter]

Thanks for the link.  I was not able to bring the existing script into the program.  I had to recreate a new one.  It is not a complicated script so it wasn't a big deal.