Voice Systems and Accessories - Small Business

Not sure what is going on, all worked fine at another location. Can receive calls but when try to make outbound call I get a dial tone, then as soon as I dial the 11th number I get a fast busy signal. The outbound call does not even show up on the SI...

How do I fix this? Cisco is no longer able to help because they said my service coverage has expired. My voip company said that the phone is getting this message because it's having a hard time receiving an update and they can't help me either. Pleas...

I have the Cisco sg200-26 smart switch.  I have this connected : Modem (port 2 on modem)  to  Cisco Switch  from switch to computer, switch also has multiple other ethernet devices connected.  I also have a Linsys Velop router also connected to modem...

How can I listen to the music-on-hold through the phone?  On the old Nortel systems you would dial a feature number, so I'm looking to do something similar here like dial an extension or something.  Thanks.

we have 3 analog Voice gateways ( Branch ) that were working fine and registered to CUCM - 11.0  ( HQ ) via MGCP. - suddenly , two of them- FXS Ports shown " rejected" / "unregistered" -3rd one , is fine - - The two which have problems in separate ca...

Hello, My SPA504G is stuck in SOS Phone in Recovery Mode.  I have tried the recovery file for the spa962 document and received a notice of it not being reachable.  Is there a software update specifically for the SPA504G? Thank you!

I have installed on my server the Cisco Unified CM  with System version  10.5.2 .Some External Phone Number Masks are not working ( 2 week ago were working fine ) also every new phone number that i get from my telephony provider is not working. I hav...

Customer is migrating from SCCP to SIP phones on CME.   Existing phones have overlay buttons configured.  There does not seem to be feature parity for this on the SIP phones.What's the best way to handle what was a button with 3 dn's overlayed on it ...

HiWe are expericing a very strange issue with our SPA504G.  The phone registers fine with our hosted SIP provider, but when an outbound call is made the call lasts for 30secs then it's hung up by the provider.  I ran Wireshark and i can see that the ...

I am trying to tie a phone into a 911 dispatch console. Below is a list of the inputs and outputs at the 3rd party devices jack.  SignalPinOff-Hook -1Mouth +2Ear -3Ear +4Mouth -5Off-Hook +6 I will use a 4P4C jack on the back of the phone in the heads...

I am a Public Safety systems integrator and am needing to know if the cisco 8851 will allow a specific function. I am attempting to integrate the 8851 into a THRI port on a Zetron Max D system. The Zetron system in order to engage the THRI port looks...

We have a SPA50G Cisco phone, unfortunately the options *21 and *69 and such don't work. The result is, that we as a company cannot forward the calls to our mobile phone number when we are away form the office and all our calls are anonymous (outgoin...

My SPA504g yesterday after disconnection and reconnection of phone network jack it does not boot. When POE network cable is plugged first the three buttons (Mic, SPK, Headphone) will lit as usual. then it will light up display without anything to sho...

Hi,I'm unable to access the admin settings of a new spa525g2 phone, when trying http://xxx.xxx.xxx.xxx/admin I get 403 Forbidden and the admin link on the gui does not appear. After a few seconds after booting the it is no more possible to acces the ...

I just received a new SPA525G2 phone, when booted the admin section is not visible through the web interface. When trying to access http://w.x.y.z/admin I receive a 403 Forbidden. When trying to factory reset, nothing more happens.It seems that it wa...