Voice Systems and Accessories - Small Business

Hi, I need to recover a .cfg configuration file regarding a CISCO IP PHONE 303, in order to "transfer" it toward an other CISCO phone which has the 7912 IP PHONE model ; All this transfer will be through a tftp server. These are my two questions : 1)...

Hello support community, I'm having an issue with calls coming into our environment sending a loud and long incoming call beep to the handset. This is not something that occurs when the call is coming internally. Is there something obvious that I am...

Hi, We have multiple SPA504G phones in our office which use an XML directory as their phonebook for making calls. Is it possible to make this directory also function for caller ID for incoming calls, as it doesn’t currently. Thanks  David 

Hi, I have been using SPA112 and Freephoneline (Canada) for a couple of years without issue. Started a couple of days ago, my home phone did not ring when someone called. The caller can hear the ring tone and finally goes to voice mail. If I know som...

Good day for everyone! I have two endpoints CISCO SPA301-G2. We still have no any infrastructure (CUCM or Asterisk) for call controlling. But I heard that SIP-phones have feature to call each other without any IP-PBX typing ip-address on phone's keyp...

I do have an UC560 which having 10.1.1.0 for data and 10.1.2.0 for voice. Our internal network 192.168.1.0 and our overseas internal network 192.168.10.0 our overseas office connect to main office thru VPN I am going to install cisco ip phone to over...

Cisco SPA514G 7.6.2 Is it possible to configure a dial plan on the phone to manipulate the dialed number when dialing from call history? When a call comes in over a SIP trunk, the caller id number contains a leading "+" that I'd like to strip & re...

Cisco SPA514G 7.6.2 Is it possible to configure a dial plan on the phone to manipulate the dialed number when dialing from call history?  When a call comes in over a SIP trunk, the caller id number contains a leading "+" that I'd like to strip & rep...

I’ve noticed on long phone calls, the caller seems to drop out every few seconds for a period of time. Then back to normal and then back to a period of drop outs with minutes in between. The Cisco SPA525G2 is connected to our wireless network (busine...

Now have  had several customers complaining they are too loud in an office

Hello All... I have been asked to configure anSPA122 (and SPA112) to run on the Australian NBN. Particularly with the ISP Optus. The ISP supplies a Sagem router/modem with VoIP capability. The customers network is such, that they must plug the WAN ...

When I try to make an outbound call I get a kernel error -22. The remote end doesn't ring - Just silence on the line The service registers fine, and I can receive incoming calls I've factory reset and reconfigured the ATA a few times What does this m...

Hi everybody, in my new job, just started, I have to update the directory of all voip phone, but the cisco spa 504g has a problem, it seems I have to add every entrie manually through the web page. I'd like to write a .vcf file and submit the direco...

I have about 9 SPA504g phones with an SPA9000 and SPA400.  I can't seem to get the date/times on these phones to stay in sync.  I set the DNS and ntp fields, and I manually set the date/time.  But the times wander either fast/slow, and they don't see...

Hi All, My SIP gateway doesn't provide CNAM data.  I was wondering if there is any way to configure eacg individual phone (SPA525G2) to pull information from a third party CNAM database when the call comes in.. ie, open CNAM will return a query in th...