Voice Systems and Accessories - Small Business

I am trying to get the caller ID of the device originating the call through the ATA to my Asterisk pbx and it is not working. The originating device is a shield30 from Space Age Electronics. The ATA firmware is up to date, all ATA settings regarding ...

Hello!I'm struggling to properly enter the correct information into the SPA112 web interface to connect to Twilio.I'm new to voice systems, please keep that in mind when replying Precursory context on my setup:I purchased a Cisco SPA112 ATA to connec...

Hello,I bought a Cisco IP Phone 8961, which was supposed to be used for receiving calls from our company’s VoIP line.However, I am unable to get it to connect to our operator’s SIP server.Is this not possible with this model?I keep getting the messag...

Every year our UC540 CCA copies over a few wrong dates under Telephony->Call Handling->Schedules->Night Service. Dates are previous years holiday dates and incorrect for current year. Auto Attendant thinks we're closed, so we don't receive any calls ...

Hello,I am moving from CUCM 11.5 to 15 and I need to download the Download ciscocm.dataexport COP for 11.5 to export to a v15 CUCM foe my version. I cannot find it for download,I need assistance or a link to the download.Kind regards,Mike 

I cannot get CCA 3.0 or CUE 3.0 to accept a user name for an SMTP server that has a domain at the end of the name.  This is supposed to be a small business product. Most small businesses do not have the their own mail servers they use a hosted servic...

I bought a Cisco VoIP lab that came with two 7945 phones.  I then bought an additional lot of six more 7945 phones.  The first two and four of the second six all work with no problems.  However, two of the additional six fail when downloading the fir...

Hi. Need help. My voicemail is empty but customers cannot access voicemail when calling? All suggestions welcome. thanks 

Has anyone gotten a gmail smtp server to work with the UC500?  I am having trouble finding a server that does relay.

Hi, Yes we are using old dinosaur phones however it is what we have to work with at the moment.Is there a way to be able to set up so that we can see if a users line is busy?Currently I can only see if the other manager is on a call and they can see ...

I have an SPA 3000 whose FXO port is connected to a totally manual phone system.  In other words, you go off hook and wait for an operator. I found that, although the manual PBX is generating 24 volts waiting for an off-hook condition, the SPA 3000 r...

Hi all, we have the Cisco IP Phone SPA504G system. We had an issue yesterday, 10th June where all calls were being forwarded to our mobile, we have this call forwarding setup on weekends but not weekdays. As last years public holiday was Monday the 1...

CME 12.0 on 2921 with 7800 &7945 unregistered after GW reload. Configs still the same.GW load: c2900-universalk9-mz.SPA.157-3.M8.binLoad 7841 is sip78xx.14-0-1-0001-135IP dhcp binding showing IPs for the phone but voice register pool all bri only sho...

Hello,Within the past few months, we integrated SPA 303 phones within our small team. I am looking to configure 3 of these devices (as I am the admin) to monitor the status of each other. There is the following section from the user manual, however, ...