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BLF randomly not working for users on uc540?

Jeff Cooper
Level 1
Level 1
Hello, have a uc540 running 8.62. Have an extension when it's in use, doesn't light the blf on other users phones. IE ext 110 picks up the phone and is in a call. Rest of users on system with a watch mapped to the ext 110 DN, don't see the ext 110 blf light. Client says this happens randomly for all users, but for now, consistent on this extension. No presence etc setup. Used CCA to configure box. No user can see when ext110 is in use - no BLF lights up for anyone "watch"ing ext 110. all spa500 phones, sccp - nothing fancy Suggestions? This is a new one for me. Thanks
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