Cant uninstall Cisco Smart Call Connector Server

[Brook Powers]

When trying to install the Cisco Smart Toolbar (in order to restore TAPI to my LOB application), I get the following error upon launching the installer;

"Cisco Smart Call Connector Server is detected in your system.  This product is not compatible with smartcall connector server."

I have uninstalled everything Cisco I can find from the control panel, except the CCA. I then deleted all the folders from c:\Program Files, rebooted and I still get the install error above. It might be residue in the registry - that's my only guess.

Or is it something in the UC-540 or in the CCA?

Any ideas appreciated.

[Alberto Montilla]

Hi Brook;

I am escalating your issue. Stay tuned.

Regards;
Alberto

[shtalukd]

Hi Brook,

Would you please go to google, search and download Microsoft Windows Installer Cleanup Utility.exe and try to run this app to remove SCC Server?

Hope this helps. If needed, I can setup a webEx session and work with you to get this resolved. Please provide me your email address and when would be good for you, then I'll forward you a webEx session.

Thanks,

CallConnector Team