Country pack for 8.6.3 in 8.6.4

[david.sua]

Hi all,

Is possible to use a country pack for version 8.6.3 in a BE3000 8.6.4?

Where can I download the DVD for 8.6.3?

Thanks in advance.

[sanjsinh]

David:

8.6.4 version of country pack is available. You should use that with 8.6.4 build.

For 8.6.3 upgrade image, pl use this link:

http://www.cisco.com/cisco/software/release.html?mdfid=283783671&release=8.6%283%29&relind=AVAILABLE&flowid=26421&softwareid=282074295&rellifecycle=&reltype=latest

Thanks

[david.sua]

Thank you Sanjay.

And, Is possible downgrade from 8.6.4 to 8.6.3?

Can I set upgrade image as bootable DVD?

I need the downgrade because I am using a beta country pack that is only for version 8.6.3

Thanks.

[sanjsinh]

It is not possible to downgrade. If you upgraded to release 8.6.4, the previous build, ie 8.6.3 will be in inactive partition. You should be able to switch to it using Maintenance -> Restart/Shutdown -> Switch versions menu.

Sanjay

[david.sua]

I have a system that come with release 8.6.4 by default, I am not able to switch version from menu.

So, Is impossible to install release 8.6.3 in a BE3000 that comes with release 8.6.4?

And, If I try to reimage the system with original DVD 8.6.3?

I need to use 8.6.3 because I have a country pack for 8.6.3 and there aren't another one for 8.6.4

If not, my final solution will be return back to cisco my system and I think that is a pity because is a site with 200 phones...

Regards.

[sanjsinh]

Which country is this system in? There shoule be a 8.6.4 version of CP available.

Thanks

[david.sua]

In Spain, I know that Spain is a non supported country but I have a Beta country pack for Spain, but, is for build 8.6.3.

So, I would like to install version 8.6.3 in my actual system but I don't know if it's possible or not.

[sanjsinh]

For 8.6.3 install, u need to reimage the system using the 8.6.3 reimage DVD. Since you got a 8.6.4 system, it would have come with a 8.6.4 bootable DVD. Bootable images are not posted on CCO.

Thanks

[david.sua]

Thank you Sanjay, your answer give me some hope.

Did you if are there any way to obtain a Bootable image from Cisco? Maybe via TAC?

Regards.

[sanjsinh]

Hi David

Is this required for a lab system, where you plan to test out the beta version of CP, or is it for an end customer deployment?

Thanks

[david.sua]

Is for end customer deployment.

Is the last time that we buy a BE3000 in Spain until it is supported, but for this case I need a solution. The project is under Cisco Capital and the costumer started to pay on september.

[sanjsinh]

Since you mentioned that it is a beta version of country pack, have we done any validation testing to make sure that the CP will work for the customer deployment?

Thanks

[david.sua]

There are another 3 partners in Spain that are working with this beta.

However, before customer deployment, I will test in my lab with the final config.

[sanjsinh]

You can download the "Bootable 8.6.3 build" from the following location

https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=BE3K

You need to download and burn it on a DVD and then u can use it for reimage.

Thanks

[david.sua]

Thank you Sanjay,

I'm downloading it.

I'll return for feedback.

regards.