05-03-2013 01:35 PM - edited 03-21-2019 07:19 AM
I'm looking to configure fax detect on the UC 520.
I can get listen-first to work for faxes only. After 9 seconds, or when I press any key...the call is disconnected.
If I confgure it for connect-first, the line just rings... never answers.
Config is attached.
PLEASE let me know what's missing ... I had this working a while back, and I don't remember what I needed to do.
I've also tried
app_fax_detect.2.1.2.2.tcl and
app_fax_detect.2.1.2.3.tcl
Same issue.
THANK YOU !!
Greg
05-10-2013 10:11 AM
Can anyone help?
05-15-2013 03:09 PM
Hey Gregory,
I was looking at your configuration and found that app is applied on FXO port. Can you please send me following from the UC520
show ver
show run
show flash
Also I would like you to enable following debugs and make a test call
debug voip ccap inout
debug voip vtsp all
debug vpm signal
debug voip application all
debug fax mta all
Please make sure that you are collecting the debugs on buffer and not on console.
Thanks,
Malick
05-20-2013 11:35 AM
Thanks.
I was able to get things working.
05-20-2013 11:37 AM
Hey Gregory,
Great news that you were able to fix the issue. Can you please share your resolution. What was the issue and how were you able to fix it?
Thanks,
Malick
05-20-2013 11:41 AM
Using the CLI, I removed all the configuration that CCA had put in.
Saved clean config
rebooted
started again with CCA.
Then using some info from the fourms, found that fax_onramp and fax_detect can not both run at the same time.
So CCA installs both, and once I removed fax_onramp, fax_detect started working as expected/needed.
G
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