Voice Systems and Accessories - Small Business

UC560-specific issues from my partner:1. The integration between the desktop phone and softphones as Jabber etc. we need to get a more clear description. We have Jabber as "stand-alone" working right now, and that's not where the problem lies, but we...

I have a UC540 system that when you open the topology map screen in CCA 3.2, it only shows the UC box, the ESW switch, but no IP 79xx phones. All the phones are registered and operational. The phones are discovered during the discovery phase if I sca...

Hi thereWe have a SPA8000 connected to a UC560 at a client site.  It works well apart from the fact that we cannot make 999 calls.  Its 9 for an outside line and all other calls work fine.I have looked at the dial plan but am unsure what to add to ma...

Hi, I am planning to replace phone exchange, and thinking on something with VOIP system, my main requirements are:- 2 isdn lines for backup- 4 voip lines- up to 15 userswoud uc500 be a good solution or would you recommend anything else?Thanks

I have a client who has the AA setup so the caller needs to dial '1' and then dial an extension (3 digit). Some callers are just dialing the 3 digit extension directly from the main menu. What is happening is that if the extension they were trying to...

When will release 9.x be available for BE3K?  I am looking for FAX to email and Presence.  Will either of those features be available?                  

So after a SITE was created, I called it "Main Site", I wanted to go back in and modify some of the settings I skipped over during the initial install for testing.I however am NOT able to edit the site for Directory Number Blocks, or SRST, change tim...

I have a couple questions around UC 9.1 as it relates to BE6K. Are we going to support 9.1 once it posts to CCO?Will BE6K PM support 9.1?When will manufacturing be getting 9.1 to pre-load?Number 2 and 3 are critical to the success of BE6K starting in...

I disucssed this today on our call, but i'd like to see if anyone else would be interested in this concept:When creating sites and device/user profiles, the ability to "preview" the automatically created Naming convensions so you can modify them to y...

When performing the initial configuration of PM, the wizard automatically creates 24 VM ports. I asked it to create 4 ports to answer, but it enabled all 24 ports as answer ports.Thanks,Jon

Hi,Though I've used my SPA3102 for a couple of years, it has recently become problematic. I can hear occasional audible clicking from the device which is associated with a red light flashing briefly on the power LED. If I'm on the phone at the time, ...

I have installed and mainly configured my UC540 along with 8 of the 6961 Phones.  I've now got a few questions, and cannot find answers to them.1. Ringtones - On the phones, I can see the list of ringtones, but the softkeys to play and set them do no...

Team,I am trying to figure out how the T.37 fax to mail feature really works. If I enable this feature, all the inbound faxes would come to one common email address or Unified Messaging? Then someone has to look at that mailbox and forward the fax ou...