10-18-2012 06:31 AM - edited 03-21-2019 06:26 AM
Hi:
I am configuring a system for a small office with 504g and uc320, on 504g, I press the vmail button, enter the option for recording message for different senarios, like " out of office", " I am busy", ...." greetings", now the question is how I activating any messages as I wanted with spa 504g, I can only use "greeting.." messages now, it must be a default message..
Regard.
10-18-2012 01:20 PM
Hi Rex,
Currently the order of messages to be used is 1.Temporary greeting 2. Unavailable message 3. Name 4. Busy message.
Temporary greeting can be removed from the setup menu as you want, but others can't be removed.
Best regards,
Wendy
10-19-2012 07:20 AM
Hi Wenjin:
Nice to have your reply, what if I want to use busy message, or unavailable message, which I already recorded. how I can replace the temporary greeting message.,,if I remove the greeting message, I have to record them again, is there a way to choose any prerecorded message as I want.
Regard
10-19-2012 07:51 AM
Hi Rex,
The 'Temporary greeting' is just that a temporary greeting. Typically, people will use it to indicate they are out of the office and when they will return. When the user returns to the office, they delete the message then the standard 'Unavailable" message. Unfortunately, there is a bug and the 'Busy' greeting is never used.
As long as the 'Temporary Greeting' exists that is the greeting the user will hear. If the customer requires more advanced features from voicemail then perhaps they should look at the UC500 series.
Hope this helps.
Chris
10-19-2012 07:57 AM
thank you very much, it helps a lot.
Rex
10-19-2012 07:53 AM
Hi Rex,
Sorry, the voice mail system has the limitation. You can't choose any recorded message as you want.
Best regards,
Wendy
10-19-2012 07:55 AM
I got it, thank you very much
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