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Importing VM greeting (wav) from unity to CUE?

Jeff Cooper
Level 1
Level 1

I'm looking to migrate a company from Call Manager/Unity to a uc560.  I have all the users vm greetings as .wav files off the unity server.  Is there a way to import these into CUE on a uc560 and assign them back to the users voice mailboxes as their standard greetings?

I know i can import the AA wav by uploading it into the Unity Express webpage and adding the prompt to an AA script, but what about the .wavs associated with the user voice mailbox greetings?

thx

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Unlike other prompts, there is no way to access (for backup, restore etc) user greetings in CUE.

c.hennrich
Level 1
Level 1

In newer version of CUE, I can't remember the version exactly, but might be 8.5. You can upload user prompts via webinterface.