Voice Systems and Accessories - Small Business

Good evening guys,I'm having a little confusion with 'call waiting' and this system. So I have 5 phone lines. Two of them are reserved for 2 attorneys, and the other 3 are supposed to route to the front desk.  I have 2 of the numbers going straight t...

Maybe I'm missing something in configuration but here it goes.UC320W system in Blend Mode with 7 525G2 phones.Phone has 1 Extension assinged (120) with the ability for 2 calls on 120User is on a active call on 120.  A net new call comes into 120 for ...

Hello,A customer' s UC320 throw a "sip 484" error, Sep 22 16:10:44 UC320W user.debug voice: SIP/2.0 484 Address IncompleteI think the problem is the lack of the  "sip domain name" field in the  trunk configuration as i can see one here;https://suppor...

anyone know how I can change the digit that must be pushed to get access to an outgoing line?thanks

Please I need help here. My router I have not used for a long time now. I have configured E1 on it and was waiting to finish up some other configurations from my pone systems. I am through and back to my router but cant get into the rouer through my ...

Please I need help here. My router I have not used for a long time now. I have configured E1 on it and was waiting to finish up some other configurations from my pone systems. I am through and back to my router but cant get into the rouer through my ...

I Can not find the Mexican Spanish UC500 Locale Pack Hi everybody, I have the UC540 with a packet software version 8.2.0,  CME version 8.1 and voice mail version 8.0.6, this UC500 is in Mexico  City and have the European Spanish Locale Pack instaled...

Hi guys,Finally got my butt into gear and organised an amplifier for external page. Works fantastically when paging so one problem solved.Is there a way of effectively adding the external page to the hunt group? The problem with my customer is that t...

I have a UC520.  We just upgraded from a 6Mbps bonded T1 connection to 100Mbps fiber connection.  We I run a speed test, I only get about 25Mbps.  When I disconnect and plug up a laptop straight to it, I get the full 100Mbps or close to it.  Does the...

Team,Does anyone know if the << backspace softkey is available to a 7960 or 7970 in a uc560? It is a really handy softkey but it doesn't seem to be an option under the softkey template. Is there a way to get that key on the phone?Thank youPaul

Hello Everyone!In one of my UC320w deployments, I've received a call from the end users who have noticed that they are unable to change the ringtones on their phones. The options are available and they can navigate and play different tones, but as so...

  I am currently installing a UC560. I have successfully installed 3 licence packs for an additional 32 phones (License Manager tells me I have 56 available) I cant however install any more than 25 phones! In the topology the PBX sees both my SF300-2...

On nights and weekends, I have the UC320 set up to ring the main hunt group of 3 office phones for 4 rings, if no one answers, it forwards out to another phone number.  Now here is where my problem comes in, When the calls comes in from caller to the...

My Voyager Pro+ died last week and now my 525G2 will not pair with a Voyager Pro UC that I had laying around.  It can see it, but when I enter the PIN code it says that it will not pair.  The same headset will pair with my cell phone, so i know it's ...