05-13-2010 07:53 AM - edited 03-21-2019 02:33 AM
I have incoming calls setup on FXO ports to ring the operator. After 15 secs, the extension is setup to go to AA. After 15 seconds it goes to a fast busy. I also tried to have incoming calls go to a blast group for 15 secs then AA but the result is the same. When I setup incoming calls to go directly to the AA, it works no problem.
05-14-2010 12:25 AM
Hi,
What number are you forwarding to from your operator to your AA? Is this an internal number?
Thanks,
Eivind
05-17-2010 05:50 AM
It is just a normal incoming call to an internal 3 digit extension. After 15 secs, it goes to 3 digit auto attendant extension.
dial-peer voice 2001 voip
description ** cue auto attendant number **
translation-profile outgoing PSTN_CallForwarding
destination-pattern 290
b2bua
voice-class sip outbound-proxy ipv4:10.1.10.1
session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
05-17-2010 10:07 AM
05-18-2010 04:58 AM
-
Message was edited by: Eivind Jonassen
05-18-2010 01:22 AM
Have you checked that the dial-peers for DIDs and the AA uses the same codecs? I've had a similar problem when calls directly to the AA on the main number is OK but calls to the DIDs voicemail fails with fast busy. The CUE will only accept g711 if I remember correctly. Don't know if this applies when using FXO though since my problem was related to a SIP connected box.
Try to set the CFNA to voicemail and see what happens.
Best regards
Markus
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide