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Newbie question on UC560 voice system. Problem registering phones.

Brandon Smith
Level 1
Level 1

Hello.  I am a newcomer to the professional IT world, and have fairly limited experience with voice and networking.  My boss has assigned me the task of implementing our new voice system, and seeing as I'm the one IT guy here it all falls in my lap .  I'm having an issue with the UC560 voice system registering our SPA508G IP phones.  I believe the problem is that the UC560 IP address (192.168.10.1) lies on a different subnet than the phones (192.168.1.x).  I am also unable to access the UC560 from my office computer through CCA since it also lies on a different subnet.  Can anyone guide me in the right direction to fixing this so that the Cisco Configuration Agent telephony wizard picks up the IP phones automatically?  Thank you!

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

For CCA-related questions, that is the wrong forum. Try "small business, UC500".

If you want to use CLI instead, feel free to post you current config here.