11-24-2009 09:49 AM - edited 03-21-2019 01:49 AM
Hi,
I'm working with a uc500.
I'm trying to implement a trunk sip to a gsm gateway. I made the test with the gsm gateway and a sip client on my pc without problem.
When I redirect the call to the uc500 I can't do any call towards a mobile phone. I test the outgoing dial plan without any problem.I don't know exacly the problem.
May you help me?
I attached sip debug
Thanks
11-25-2009 11:02 AM
The logs show no debugs for a call so its unclear what the issue is. Here are a few questions:
- did you configure the sip trunk using CCA for the UC500 pointing to the GSM gateway
- would need to look at a config for the box
- what is the flow that is failing exactly - call from GSM to UC500 phone?
- Debug log when you actually make a call would help
11-26-2009 07:00 AM
Hi Maulik,
thanks for your interest, in the following the answers to your questions, I hope will be useful:
- Yes, I configure the sip trunk using CCA for the UC500 pointing to the GSM gateway
- I attached the configuration
-the flow that have problem is from the uc500 ip phone to gsm gateway
For the debug, I try tomorrow to go to the customer, If there is some debug more useful please tell me. Now I can give you the diagnostic from the gsm gateway for a generic call to a mobile;now the outgoing dial plan have a sip trunk like default connection and than BRI :
Nov 26 15:36:34] SIP read from IP (192.168.5.10:62584) INVITE sip:03387493799@192.168.5.50:5060 SIP/2.0
[Nov 26 15:36:34] Write to IP (192.168.5.10:5060) SIP/2.0 404 Not Found
[Nov 26 15:36:34] SIP read from IP (192.168.5.10:5060) ACK sip:03387493799@192.168.5.50:5060 SIP/2.0
I hope this is useful
Bye
11-30-2009 09:51 AM
Hi,
any update for me?
Bye
11-30-2009 02:10 PM
Looking at the log you posted, it appears that the GSM gateway rejected the call with a 404, which means it doesn't know how to route the call, or it doesn't think the number is valid. What format does your gateway want to receive the calls? Does it want a leading 9?
12-07-2009 04:04 AM
My line number is 0. I try to modified the gsm configuration with or without 0, but nothing happen. Now I try to upgrade the gsm gateway, but It seems that the problem was in the UC also because I try the gsm gateway with a 3cx phone over my pc and everything was correct.I give you my conf.
Any ideas?
12-07-2009 05:39 AM
Is the GSM gateway a QuesCom gateway? If so, the sample integration can be found on:
http://www.cisco.com/go/sbcsapps
Thanks,
Marcos
12-07-2009 04:15 PM
The 404 means it doesn't like the number that it received. The number looks correct from what I can see. It would be hard for me to see what the problem is. Interestingly enough, the IP address in the config doesn't match your IP address in the log you posted.
12-09-2009 05:09 AM
Who doesn't like the number, the gsm gateway or the uc500?however 192.168.5.50 is the gsm gw IP, and 192.168.5.10 is the SBCS IP.
Thanks
bye
12-09-2009 08:05 AM
It looks like the GSM gateway doesn't like the number that the UC500 is sending. It is probably a formating issue, but we are getting 404 back.
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