04-20-2018 01:35 AM - edited 03-21-2019 09:11 AM
HI Folks,
I just tried to set a web admin password on the 504g.
I used my password safe so I definately have the correct credentials, but it won't allow me on.
Do you think the phone accepts characters that it does't actually like to process when loggin in?
04-20-2018 01:11 PM
So many possible causes. Just reset phone to factory default and configure it from scratch including new password.
04-22-2018 01:41 AM
Its strange as the phone will accept the password locally from the keypad. I changed the password and it still will not accept it. I have two more phones I wanted to configure passwords for but am holding off until I get one working. Hmm, I just noticed via SYSTEM there is
user password
admin password
When one fills in the password, what will the username be? I mistook the user password to = username!
I've just tried cisco as a username.
is user password for local use on the phone?
04-23-2018 02:29 PM
The correct name for administrator's access is 'admin'. 'cisco' us for user access level only.
Consider to read "Administrators guide".
04-23-2018 02:42 PM
I set the phones up without reading it but for something so simple I guess I had better!
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