SPA112 - Unable to connect to IP address

[daleirvine]

Hi,

I am trying to confiqure my SPA112 using the default ip address of 192.168.15.1 however it doesnt seem to point me to the admin panel.

When I phone the IVR to check the IP address it gives me 0.0.0.0 and no matter how many times I try to change it back to the default ip address it does nothing.

Can anyone help?

[bnedyalk]

Hello,

The issue that you are facing is related to the fact that the SPA112 doesn't have this IP address. It is set by default to use a DHCP server on the Internet port. If you don't have a DHCP server in your network you can use the IVR codes to set up a static IP address. Please see the below link in order to do so.

https://supportforums.cisco.com/document/12067056/spa112-set-static-ip-internet-port-111-invalid-option

Feel free to contact me if you have any other issues or you cannot fix the current one.

Best Regards,

[brucecisco]

1. Error 404 -- Article not found

2. DHCP is active on my router and setting IP addresses for everything else.