SPA303 Firmware 7.6.2SR7 - No .exe firmware updater

[MrRinzi]

I just downloaded the 7.6.2SR7 firmware update and inside the .zip file there is only a .bin file and release notes.

In previous firmware update downloads there was a .exe file that could be used to easily update the phones, but it is not included in this package?  Does anyone know if this is just an error, or did Cisco discontinue the .exe for some reason?

If the .exe updater is not available any longer could someone provide me with instructions how to manually update the SPA303 using the .bin file?  I cannot find anything online about it.  I have several SPA303 that are standalone in our office, not connected to any Cisco Call Management software.  Thanks!

[Dan Lukes]

Help me update SPA504G to 7.6.2SR7

[MrRinzi]

Thanks for replaying and the link.  Is there a more in depth guide?  I installed tftpd64 on a Windows 10 computer and set it up to point at a folder with the .bin file, then in the web Configuration Utility for the phone I went to Provisioning > Firmware Upgrade and under Upgrade Rule I put tftp://<server address> and rebooted the phone, but it didn't update the firmware?

[Dan Lukes]

"It didn't update" is so vague description. It may mean anything. Did the phone asked data from tftp server ? Did tftp server responded ? What messages has been logged by syslog from phone ? Whats displayed on phone's display during upgrade ? What's current firmware of phone ? Sorry, we are no prophets, no valuable advice possible.

Read Cisco Small Business IP Telephony Devices Provisioning Guide

I assume you read Release Notes of the firmware you are trying to apply.

Related:

Debug and syslog Messages from the SPA3xx, SPA5xxG, SPA9xx, & WIP310 IP Phones

Problem: Firmware update for Cisco SPA508G with a Windows 10 PC+TFTP-Server 

[Gorlenah]

Hello I solved it with TFTPD64, launching the update from the browser.

First of all, TFTPD64 must be started, targeting the directory where there is the .bin file downloaded from cisco, setting the server interface on the voip phone network.

Done this from the browser you need to run the following command (entering it as a URL) :

http://YOUR-PHONE-IP/admin/upgrade?tftp://YOUR-SERVER-IP/spa50x-30x-7-6-2g.bin

<spa50x-30x-7-6-2g.bin>

Is the name of the file we downloaded from cisco and placed it in the TFTP server, you can rename it

Once the command is launched, the device will start the upgrade and will contact the TFTP server

P.S:

1. I tried to add to the upgrade rule : tftp://YOUR-SERVER-IP/spa50x-30x-7-6-2g.bin , but the server was never contacted, during the procedure described above I left that string set
2. I recommend logging into the web interface as admin before upgrading

[MrRinzi]

Thank you Gorlenah!  Your solution worked great and the key part is logging into the web interface as admin before attempting the upgrade.  TFTPD64 choked on the initial upload but on the second try it worked.