12-17-2010 07:51 AM - edited 03-21-2019 03:25 AM
When I call out using a cordless phone plugged into an FXS port I can seam to use the tones after the call is placed.
It makes it difficult to call company's and use there automated phone systems.
Are there any solutions for this?
02-23-2011 12:07 PM
Anyone?
02-25-2011 02:17 AM
Dear Sir;
I assume you have no issues with the IP phones sending DTMF digits to the same automated system. If it is only related to ths FXS port, this looks like a DTMF level issue. I would suggest you check the [FXS] settings, more detailed, the DTMF Tx Method:and set it to InBand. Then, go to [Regional] Settings, and set DTMF Playback Level:to a larger value, lets say -13. This should solve the issue.
If not, I would suggest you open a case with the support center to perform live troubleshooting.
Regards
Alberto
02-25-2011 05:41 AM
Problem solved. Thank you very much.
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