SPA504G no voice mail notification

[kpoon]

Hello,

we have a very simple deployment of UC560 with 4 FXO lines with SPA504G phones. Users cannot tell if there's voicemail or not since the red light on the phones don't lit up nor an envelop icon show up on the phone... The notification on CCA is set to on... What else should we check to enable that?

Thanks in advance.

[Naum Vitanovski · Accepted solution]

I think you have the same problem as https://supportforums.cisco.com/thread/2173437?tstart=0
I just answered it yesterday.

have a look it might help you

[kpoon]

Thanks! it works.