09-13-2009 07:15 PM - edited 03-21-2019 01:30 AM
Hi, we have a few types of IP phones deployed in the field. Currently we're experiencing a problem with a Planet VIP-103PT phone calling a Cisco SPA922 phone:
Any idea what the problem might be? Thanks!
09-14-2009 07:25 AM
Dear Sir;
This may have to two with two things (provided there are no nat issues):
- Packetization time is not matching
- Codec naming issues.
I suggest you check and the traces and ensure that codec and packetization time configuration is the same for both phones.
Regards
Alberto
09-17-2009 01:41 AM
Thanks for the suggestion. As it turned out, it's a bug in the Planet phone's firmware. After installing their beta firmware, the problem is solved.
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