Does anyone have experience with ISI call accounting? If so, could you provide me some feedback on the installation/use/support? Our demo was not the greatest experience which usually translates to a poor or early developed product that might require...
? how to extend the antenna built into the uc520? i,e. RP-TNC (ReversePolarity-Threaded Neill-Concelman) extension cable..what cable spec / authority / for:RG (Radio Grade) coaxial cable.50' extension, male to female RP-TNC connectors.
Hi,I have purchased the Skystone software for Skype and my UC520 which is great. I have an landline number attached to my skype account.However when someone calls my Skype landline number the call is routed to the correct phone (2001) however it doe...
Hi,I am going to reset my UC520 back to factory reset as it has developed its mind as you can read from my previous threads and advice from the forum.However I would like to Localize it to GB... I think I have the nessary files:I am going to use the ...
Hi,We are getting an increasing number of customers asking for replacement units because after about 3 months (if backlight is set to "always on") the screens develop a continually worsening fade.No amount of fiddling with the LCD contrast will corre...
Hi,I just found a strange issue when I dial a non-business/work number via Call Connector/Outlook/IE. If I choose Contacts in Outlook and choose Call Cell or anything other than the first business number my phone tries to dial but gets quick busy lik...
The partner training presentations for the Unified CallConnector Client, Sever and Mobility have been posted to the documentation section. Please let us know if you woudl like additional information or if you think additional online training sessions...
Hi,I've got Unified Call Connector for Windows server setup and one client installed. I went to install the client on a few PC's and found the serial number provided by the server was the same one for all PC's. When Call Connector setip is run it say...
Hi all,I have several alternate numbers I want to automatically forward to external numbers. Example below:User calls 555-666-7890 we want it to auto forward to 18005554444Our PRI is passing through the last 4 digits on our DID's. so the phone system...
Hi I have one UC 500 with 48 users in site A and in site B I have a cisco 877W and spa9000 for IP telephony; (only 12 users)I want to communicate both sites with IP telephony and I was thinking with vpn tunnel is the best option for de Site A call to...
Hi,I have tried 4 or 5 times now to reset my UC520 back to factory settings. I have both the 7.0.3 and 7.1.1 files and CCA 2.0.1.I have already erased the flash and nvram and only loaded the factory cfg file and the uc500-advipservicesk9-mz.124-22.YB...
Hi,I´ve having some difficulties with a telco who uses Sonus GW. DTMF doesn´t work. The telco is reffering to this document;http://supportwiki.cisco.com/ViewWiki/index.php/The_DTMF-relay_of_the_Cisco_CallManager_SIP_trunk_fails_to_work_with_the_SIP_V...
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