09-03-2009 04:42 PM - edited 03-21-2019 01:28 AM
My company just recieved SPA525, SPA504 and SPA502 to deploy. I have found firmware and SPC for SPA525. However I am unable to locate SPA504/502 firmware and SPC. Can someone tell me where I may download this at?
09-04-2009 04:49 AM
l
09-04-2009 05:16 AM
10-15-2009 05:17 AM
What happen with the CME-Locale for french language?
Tks.
Mario
10-15-2009 06:55 AM
10-15-2009 11:10 AM
This isn't like 7900 series phone. How can we push the language if we used the UC520?
Tks
Mario
10-15-2009 02:32 PM
You will need CLI for this.
First, upload the French locale and English locale files to your UC500 and enter tthe following commands:
!
tftp-server flash:<<
tftp-server flash:<<
!
telephony-service
user-locale FR
network-locale FR
create cnf
!
Factory reset your SPA phone and reboot.
Thanks,
Marocs
10-15-2009 03:16 PM
Marcos.
This is already done. I check the output of the debug tftp events and all this files are opened and finished. My problem is even with the newest package for the UC520, I don't see any load for the firmware for the SPA504G. Can I use the load for the SPA525G or other?
A part of my phone display is in french an another part is an english. Here is the output of the debug;
Oct 15 18:43:52.053: TFTP: Looking for English_United_States/504-dictionary.xml
Oct 15 18:43:52.073: TFTP: Looking for French_France/504-dictionary.xml
Oct 15 18:43:52.129: TFTP: Looking for English_United_States/SCCP-dictionary.xml
Oct 15 18:43:52.129: TFTP: Opened system:/its/united_states/SCCP-dictionary.xml, fd 10, size 2740 for process 174
Oct 15 18:43:52.157: TFTP: Finished system:/its/united_states/SCCP-dictionary.xml, time 00:00:00 for process 174
Oct 15 18:43:52.229: TFTP: Looking for French_France/SCCP-dictionary.xml
Oct 15 18:43:52.229: TFTP: Opened system:/its/france/SCCP-dictionary.xml, fd 10, size 2852 for process 174
Oct 15 18:43:52.241: TFTP: Finished system:/its/france/SCCP-dictionary.xml, time 00:00:00 for process 174
Oct 15 18:43:54.313: TFTP: Looking for /SPA504G-cfg.xml
Here the output of sh ephone phone-load:
DeviceName CurrentPhoneload PreviousPhoneload LastReset
=====================================================================
SEP0018B9FFDFD5 7.1.3a 7.1.3a Cold+CMERequest
SEP0026CB3DBD0F SCCP75.8-3-2S SCCP75.8-3-2S Reset-Restart
Tks.
Mario
10-16-2009 05:47 AM
There is no firmware in the package for SPA500 because the manufacturing load is the latest one. Are you seeing any problems still with the localization?
Marcos
10-16-2009 05:49 AM
The system is getting the files from the ITS directory. You need to specify the path to your files on the flash. The commands were in my previous post.
Marcos
10-16-2009 06:17 AM
Marcos,
I agree with you but I can't find the dictionnary for the SPA504G for UC520. The only thing I found is the latest load (spa5x5-7-1-3c.bin). Where can I find the dictionnary (complete package) and then but those en flash with the correct tftp-server localization?
Tks.
Mario
10-16-2009 06:38 AM
I posted this earlier on this thread:
https://supportforums.cisco.com/docs/DOC-9931
SPA500 uses the same files as SPA9XX.
Marcos
10-16-2009 09:56 AM
Just to confirm the files:
French: frS_FR_v615
English: enS_US_v615
Is it right?
Tks.
Mario
10-16-2009 11:22 AM
Yes, those are the files.
Marcos
10-19-2009 04:44 AM
Marcos,
Most of the menus are in french but the languages files are still pulled fron the ITS. Here are my config :
FLASH
168 46202 Oct 16 2009 12:27:54 -04:00 frs_fr_v615.xml
169 42334 Oct 16 2009 12:57:30 -04:00 ens_us_v615.xml
TFTP-SERVER FLASH:
tftp-server flash:frs_fr_v615.xml alias French_France/SCCP-dictionary.xml
tftp-server flash:ens_us_v615.xml alias English_United_States/SCCP-dictionary.xml
TELEPHONY-SERVICE
user-locale FR
network-locale FR
and I done - create cnf-files
OUTPUT OF THE DEBUF TFTP EVENTS
Oct 19 11:35:17.175: TFTP: Looking for SEP0018B9FFDFD5.cnf.xml
Oct 19 11:35:17.935: TFTP: Opened system:/its/XMLDefault504G.cnf.xml, fd 10, size 1065 for process 174
Oct 19 11:35:18.003: TFTP: Finished system:/its/XMLDefault504G.cnf.xml, time 00:00:00 for process 174
Oct 19 11:35:18.003: TFTP: Looking for RingList.xml
Oct 19 11:35:18.031: TFTP: Opened flash:RingList.xml, fd 10, size 2823 for process 282
Oct 19 11:35:18.043: TFTP: Finished flash:RingList.xml, time 00:00:00 for process 282
Oct 19 11:35:18.051: TFTP: Looking for DistinctiveRingList.xml
Oct 19 11:35:18.075: TFTP: Opened flash:DistinctiveRingList.xml, fd 10, size 2823 for process 174
Oct 19 11:35:18.087: TFTP: Finished flash:DistinctiveRingList.xml, time 00:00:00 for process 174
Oct 19 11:35:18.139: TFTP: Looking for English_United_States/504-dictionary.xml
Oct 19 11:35:18.159: TFTP: Looking for French_France/504-dictionary.xml
Oct 19 11:35:18.407: TFTP: Looking for English_United_States/SCCP-dictionary.xml
Oct 19 11:35:18.411: TFTP: Opened system:/its/united_states/SCCP-dictionary.xml, fd 10, size 2740 for process 174
Oct 19 11:35:18.419: %IPPHONE-6-REG_ALARM: Name=SEP0018B9FFDFD5 Load=7.1.3c Last=Hard+Unknown
Oct 19 11:35:18.423: TFTP: Finished system:/its/united_states/SCCP-dictionary.xml, time 00:00:00 for process 174
Oct 19 11:35:18.495: TFTP: Looking for French_France/SCCP-dictionary.xml
Oct 19 11:35:18.495: TFTP: Opened system:/its/france/SCCP-dictionary.xml, fd 10, size 2852 for process 174
Oct 19 11:35:18.507: TFTP: Finished system:/its/france/SCCP-dictionary.xml, time 00:00:00 for process 174
Oct 19 11:35:18.619: %IPPHONE-6-REGISTER: ephone-5:SEP0018B9FFDFD5 IP:10.1.1.11 Socket:2 DeviceType:Phone has registered.
What do you think?
Tks.
Mario
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