Hello Group!
I've put in a new UC560 in our office to serve as our phone system as well as a living demo unit for clients. I'm having a very strange issue that I wanted to float out by the group here and see if anyone else is getting the same issues.
Last night I moved our trunks (a combination of FXO B1 lines and SIP from a ITSP) over to the UC560 and twice today the system has completely "frozen". All phones drop off, can't ping the UC560 on either the WAN or any LAN IP addresses. Connecting via Console I get no responce at all.
My only option in these cases has been a power cycle of the unit. When it comes back up, everything starts working agian.
There is no crash file in the flash, and a show ver is telling me Last reload type: Normal Reload.
I'm running the software uc500-advipservicesk9-mz.151-2.T4
99.9% of this was configured via CCA 3.1.1, the only adjustments made at the CLI level have been one translation group edit, and a couple access list adjustments for the ACL attached to the WAN port (Gi0/0)
We've already RMA'd the 560 once due to crash/reloads while it was being tested on the bench. The replacement unit wasn't having any issues or lock ups while sitting on the bench after being configured. It only stated doing this once in production with calls going through it.
One extra note...it apears I can make this also lock up at any time by performing the "backup" operation in CCA. Each time I have attempted this, the system will go unresponcive as I described above.
I can manually tftp off the configuration without an issue...have not attemoted a manual fto backup of the CUE module yet...
-Chad
