07-03-2012 02:45 PM - edited 03-21-2019 06:00 AM
Hi Friends,
I configured this equipaments:
UC320W - As Voip GW
SFE2000P - Vlan 10 - Data, Vlan 100 Voice,
Port trunk to UC320 is : Vlan 10 Untagged, Vlan 100 Tagged
Port trunk to SPA 501G Phones are : Vlan 10 tagged, Vlan 100 Untagged
In this scenario, the phones are registering on UC320W, but the PC Port on SPA501G phones aren´t working with vlan 10. I saw in the web of SPA Phones that on SW Port the vlan is 1 , and the PC Port is vlan 1 too, but it is impossible to change, how can i change?
Tks
07-03-2012 03:44 PM
Thiago,
The UC320W has the following VLANs set as default values
Data VLAN 1 untagged
Voice VLAN 100 Tagged
The UC320W provides the VLAN configuration for each phones voice and data VLAN values and thus gets set as VLAN1 untagged and VLAN100 Tagged. The phones SW port is assigned to VLAN 100 via CDP message exchange between the phone and UC320W. The data port VLAN is configured from UC320W pushing the configuration to each phone and thus the default VLAN 1 untagged.
Please try to reconfigure the SFE2000P to use data as VLAN 1 untagged.
Regards,
Randy
07-04-2012 06:22 AM
Hi Randall,
I´ve changed the DATA vlan to 1, and set vlan 1 untagged and vlan 100 tagged, but the phone is rebooting.
07-04-2012 02:26 PM
The phone only register on UC320W if the vlan 100 is Untagged the trunk port to phone, but the PC Port stay with vlan 100 too, and its impossible to change Vlan of PC Port, how can i change the Vlan PC port?
Tks
07-04-2012 06:54 PM
As i commented in the last post, if only i set the port on switch as trunk and vlan 100 untagged to SW port to SPA501G, the PC port works with vlan 100 too, the problem is that DHCP from UC320W (Voice Vlan) dont deploy IP of DNS server, just IP ADDRESS, MASK, DG.
Is there way to set DNS to DHCP scope from voice vlan by PMF file?
tks
07-05-2012 01:37 PM
Thiago,
The UC320W is designed to operate with voice and data on seperate VLAN's. The SFE2000P was not officially tested with UC320W. In parallel the team is checking if a configuration with SFE2000P and UC320W can be obtained.
The UC320W is tested with Cisco Small Buisness 300 and 500 series of switches. I wll check with our marketing group for a list of supported POE switches supported and interop tested with UC320W.
Thanks,
Randy
07-06-2012 06:14 AM
Tks!
I am waiting!
Tks again!
07-06-2012 02:21 PM
Thiago,
Attached is PPT showing configuration of SFE2000P switch connected to UC320W switch and SPA50X phones.
I was able to connect a PC to phone PC port and have it obtain a IP address via Vlan 1 and the Phone obtained an IP address via the Voice Vlan 100.
This should assist with your switch configuration.
Thanks,
Randy
07-08-2012 10:06 AM
Tks Randall,
I will try your tips!! Tks
But for a test, i changed the switch to a 520, and worked . Another problem is happing, i configured the sip trunk on UC320W, and is registered , but the UC320 only foardwing the calls to SIP provider when I call to any international number, for example, if i call to local numbers, the phone stay mute, and after some seconds, the busy signal return. I´ve configured Privilegies groups correctly,tried reset the phones, and reconfugired again, but no sucess, what could be?
Tks
07-09-2012 05:57 AM
Hi Thiago,
When using a switch that does not recognize CDP you may have to add a PMF file to the UC to force the phones to boot to the proper VLAN’s. I have used this file with the SFE switches in the past and found success with it. Give it a try and let me know the results. The link to the forum post and the file can be found below:
https://supportforums.cisco.com/message/3485704#3485704
Thank you,
Jason Nickle
07-12-2012 11:12 AM
Jason Nickle
Tks for tip!!
07-13-2012 01:20 AM
Hi,
One other thing we have seen that has caused similar problems was spanning tree. The work around was to configure ports connected to SPA devices with the spanning tree portfast option. This puts the port immediately in a forwarding state so the phone can see the CDP messages. Normally, without this option the phone doesn't see any CDP traffic in the 30 seconds the port is in the listening and learning modes for spanning tree and assumes that there is no voice VLAN because it doesn't see any CDP packets advertising the voice VLAN.
As for the dial plan issue on 2.2.2, have you made sure that you have applied any region pack updates after upgrading to 2.2.2 release:
https://supportforums.cisco.com/docs/DOC-18495
If you are still having problems with the latest region pack installed, then we need to get a case open with the Cisco Small Business support center.
Thanks,
Chris
07-18-2012 06:22 PM
The tutorial made by Randall Bordner , he teaches to set spanning tree port fast, unfortunately didnt work! . But as i said , i used the Catalyst 520 to UC320 find the phones and make the first configs, after this i back the SGE2000P and all works!
About dial plan, i am from Brazil , and dial plan for Brazil is incorporated with the 2.2.2 version .
I have another question, the Cisco has plans to implement VPN site to site in UC320, for example to remote extensions?
Again, i want to thank the your support !!!
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