Hi Johnny,
What you are after is actually a typical scenario that I do, because 9 times out of 10 the client always wants to change this method after the system has been configured, so I just made it a default setup on every setup.
A couple of methods to achieve this:
- Assign a Button on all the phones that will be allowed to set the destination, press this button and then press the CFWD-All softkey and set the explicit rule on this phone, this is typically a floating extension and the Night Service can be set to direct calls to this extension number
- Second method is to set the reception phone up as the final destination, and then have the receptionist set the forwarding number... This is only practical though in environment where the receptionist is the office controller and is in charge of applying this call routing
There are other methods, actually about 4 more that I can think of, but they can get complex to create, but may provide easier management of them.
The above two are the most common that I am aware of and they work quite well with Night Service, there is a third one that I use as well and got that one from the UC-320 which it turns out that method also works on the UC-500, but I haven't included that one as it is a little hard to explain it but is actually quite easy to setup
Cheers,
David.
Cheers,
David Trad.
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