05-12-2013 04:41 PM - edited 03-21-2019 07:20 AM
Hi Guys,
I am having an issue with the voicemail notifications to cell phones. We use this for our general delivery mailbox for after hours support.
Whn a message is left the email notification sends fine but the cell phone notification call the phone and all you can hear is silence. I have tried pressing keys but everntually it just hangs up.
I also tried setting it up for my personal mailbox and the same issue occurs. I dialed my voicemail directly using 6201 then left a message. My phone rings and again nothing but silence.
Before posting this I searched all other threads relating to this and couldnt find the same issue.
Any Ideas?
05-13-2013 01:30 PM
Update CUE software and check again.
05-13-2013 03:14 PM
Logged a TAC and was not CUE.
Removed a line from SIP trunk CLI and is working now
05-14-2013 12:48 AM
You did not mentioned you were using a SIP trunk.
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