cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1403
Views
0
Helpful
1
Replies

UC560 - Call Accounting setup

Duwaine Winder
Level 1
Level 1

The configuration below does not seem to capture the CDR in the folder on the FTP server.  Is there some additional config that needs to be done?

   

       CallAccti.png

1 Reply 1

johschaf
Level 4
Level 4

Hello Duwaine,

Can you ping reports from the UC? If not, this is probably a DNS issue. To resolve that you can use the IP of the FTP server.

Thanks,

-john