I have a full licensed version (1.6.0.15) of the SCC Operator and have been trying to get the texting function to work without any success. I have tried entering the users SMS address in 10 and 7 digit format with and without the 9 in front of the n...
With Skype for SIP's requirement to dial full international format numbers, I need some help in converting my local area codes to full international dialling codes automatically, so I don't have to dial extra numbers for local calls.Essentially I nee...
Hi There,We have a client with a UC540, using BACD and a blast group, to take incoming calls and route round 3 receptionists before passing to a general delivery mailbox.Unfotunately I cannot find away to get rid of the Busy Message, which is a very ...
I ahve buyed 30 WIP310 for my company. Since now I have opened 3 of them and configured in sip connected to my AAstra MX1 sip extension. I have no problem for calling or receive calls, but at last 3 times in a day the wip310 shudown itself. And this ...
HI There,On UC540 and 560 with CCA 8.2I am having some issues with BACD, We have eventually found out that we need to delete the busy prompt to get it not to play, (though the system needs a reboot to take effect which is not very clever.) but w...
Can anyone tell me whether the UC320 will work with the 7900 series of phones?
Hi,Would it be possible to have the possibility to edit softkey templates on UC320W?Currently I have a customer who would like to have the DND softkey disabled. I've open a TAC case for that and it was sent to developpers to have a PMF file to do tha...
Im an owner of a SPA922 and I have tried everything to reset this phone to its factory default but it persists with the Passwords. I have done the following: 1. Tried going to the phones Display and do a factory reset, password requiered, 2. I tri...
All,i am unable to create the custom background images for the Cisco 7942 IP phone, i am running a CCM version 6.1.2. I have uploaded the Image files and also the List.xml file, but when i click on custom images i dont see the image that i uploaded a...
We have a customer interested in the UC540. One key factor is that they are able to add in about 1,000 contatcs into a directory on the UC540. From the phones they would like to be able to access this directory. Is this possible and is there a lim...
Hi Everybody, I'm new here. I set up a voice system with SPA9000+SPA400 including 2 analog phone on SPA9000 and 1 Grandstream IP phone GXP2120. In SPA9000, I set line 1 is ITSP line, line 2 is for SPA400 for PSTN connection. Line 3 and 4 are not used...
Hello everyone,I need to connect a FAX Lanier, ITU-T V.34 modem 33,600 bps, it can be done with a PAP2T?Thank you
When you send a Caller ID name greater than 26 characters it will lock up the ATA requiring it to be rebooted manually. I am running Release 1.1.0(011) firmware and can replicate the problem with all previous firmwares and across physical devices.
Hi!When you are dealing with the configuration files that are going to be read by the phones, sometimes it is usefull that some parameters keep the same values as before, in a way that users can change some parameters on the phone GUI without the pro...
Hi I have been running my UC320 with out fault for a while but the call forwarding fuction has stopped working correctlyIf I put call forwarding on to call my mobile number and then call the DID Sip line number for that extention it drops the call wi...
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