Voice Systems and Accessories - Small Business

hi at all,it would be nice if the following feature could be implemented into the uc500 series / cme like it is impülemented into the communications manager.what i want is a tri-color button to monitor other directory numbers so that the behavior of ...

hi guys,is there a bug or something on the latest software package? i created 2 scripts from the cue web browser for auto attendant purpose and technically the greeting should repeat 3 times before disconnecting the call, and somehow the auto attenda...

Hi GuysI have setup Auto dial to ring blast group 512 from extension 102 (CP-7931). When I pickup 102 it rings the blast group, but I can only hear the ringing tone for the first ring. It then goes silent, but still rings on the blast group. I can ta...

I have a client with a UC540W system setup with one Callblast group so that all phones ring when there is an incoming call, I have auto attendant turned off and the CNF set to 60 so the phones ring long enough for someone to get to them and answer th...

We have an analog conference room speaker phone that has an extension in the UC560 system.  Is it possible to add a button to the receptionist phone that would allow her to monitor that extension?It does not seem to be an option in the CCA.Thanks!

Can the UC540 be configured as a multi tenant configuration utilizing seperate outbound dial plans thru the CCA

HiI have an issue with a UC540 and incoming calls when going to a hunt group.  I have setup a sequential hunt group as I need to forward calls in a certain order.  But when the first phone is in use within the hunt group the call is still going to th...

HiJust installed uc320w for a customer and they are having some issues with PCs connecting to the internet, i dont think its a problem with internet itself but rather ther pcs loose connection to the adsl router which provides the DHCP. The customer ...

Were having an issue with a SPA525G running 7.4.8, calling a ADTRAN TA9 series FXS subscriber, through a Metaswitch/Acme SBC network.   The call gets setup at 729, the then the 525 starts talking 711 when everyone else is talking 729.  This results i...

Annoying. I've searched all over the forums and am stuck on this, can't reset a user's voicemail. UC560, with 7931 phones, using the CCA application, go into configure, telephony, users and extensions, users and phones. This is apparently isn't where...

Hi,I just installed VWIC2-2MFT-T1/E1 on UC540 and until now I don't see any problems. I can see the card in "show diag" and the controller E1 0/2/0 and 0/2/1 interfaces but when I try to configure one of them it seems like the configuration is not sa...

Is there any way to change the format of the voicemail message when it comes to email.  The wav file plays fine on any blackberry, Android, etc, but because the phone number comes in a <phone #> it isn't recognized by an android as a phone #, so you ...