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UC560 CLI assistance

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palengovender
Level 1
Level 1

‎10-06-2016 12:33 PM - edited ‎03-21-2019 08:59 AM

Hi Gents, 

I am use to working on CUCM 8.6 and above, from a WebConsole view. 

I have a client that has a UC560, and I therefore being more use to the GUI, downloaded CCA 3.2 and have it installed. 

I have a challenge on 2 things. 

 1. I have a user rename request. I have gone the route of deleting the current entry, and creating a new entry for the user with that old extension. 

The new user is still unable to dial out. I have given them a new PIN as well, and this is not working. 

2. I have a speed dial to configure, and this is becoming a mission, as I cannot do this on the CCA. 

I was told that the previous engineer had completed all these tasks via the CLI. 

I have been on searching for days now, and unable to find any good handy guides to show me how to complete these 2 simple tasks. 

I could do these on CM10 very quickly... however this UC560 is turning to be evil... :( 

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Aseem Anand
Cisco Employee
Cisco Employee
In response to palengovender

‎10-07-2016 10:52 AM

Hi,

fast dial option is there but the numbers/identifiers available are only from 1 to 100.

fastdial dial-tagnumber name name-string

 

Router(config-ephone)# fastdial 1 5552 name Sales

Creates an entry for a personal speed-dial number on this phone.

  • dial-tag—Unique identifier to identify this entry during configuration. Range is 1 to 100.

Note The range for dial-tag is 1 to 24 for Cisco Unified CME versions earlier than 10.5

  • number—Telephone number or extension to be dialed.
  • name name-string—Label to appear in the Personal Speed Dial menu, containing a string of up to 24 alphanumeric characters. Personal speed dial is handled through an XML request, so characters that have special meaning to HTTP, such as ampersand (&), percent sign (%), semicolon (;), angle brackets (< >), and vertical bars (||), are not allowed.

Another alternative is to use number expansion but this will be like a global configuration and any user would be able to use this.

num-exp 16906 074xxxx40

When any one would dial 16906 it will translate it to the complete number.

Aseem

(Please rate if useful)

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Aseem Anand
Cisco Employee
Cisco Employee

‎10-06-2016 07:19 PM

Hi,

You can refer the below guide to configure CME using CLI:

For example to configure speed dial:

ephone 1

speed-dial speed-tag digit-string [ label label-text ]

exit

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmespeed.html

Aseem

(Please rate if useful)

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palengovender
Level 1
Level 1
In response to Aseem Anand

‎10-07-2016 05:06 AM

Hi Aseem, 

I tried and this did not help much... 

Ok, so the Speed Dial is 16906 and the Telephone is 074xxxx40 label is Nisah

I went as follows: 

telnet to UC560

enable mode

configure - terminal

ephone - 99 

speed-dial 16906 074xxxx40 label Nisah

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Aseem Anand
Cisco Employee
Cisco Employee
In response to palengovender

‎10-07-2016 05:29 AM

Hi,

Can you try the command below under ephone:

Speed-dial 1 074XXXX40 label Nisah

Aseem

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palengovender
Level 1
Level 1
In response to Aseem Anand

‎10-07-2016 10:22 AM

Hi, 

Can you help me understand something please... 

How would that speed dial be associated with me dialling 16906, if I do not state 16906 in the config? 

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Aseem Anand
Cisco Employee
Cisco Employee
In response to palengovender

‎10-07-2016 10:29 AM

Hi,

I think you have got the concept of speed dial all wrong. If you type in Speed-dial 1 074XXXX40 label Nisah under ephone, it will create a speed dial on your second line of the phone.

What you are describing is not speed dial but i guess is called personal speed dials or fast dials in CME.

Aseem

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palengovender
Level 1
Level 1
In response to Aseem Anand

‎10-07-2016 10:31 AM

Aaaah... 

yes, and I must apologize... 

Fast dialing is the correct term. 

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Aseem Anand
Cisco Employee
Cisco Employee
In response to palengovender

‎10-07-2016 10:52 AM

Hi,

fast dial option is there but the numbers/identifiers available are only from 1 to 100.

fastdial dial-tagnumber name name-string

 

Router(config-ephone)# fastdial 1 5552 name Sales

Creates an entry for a personal speed-dial number on this phone.

  • dial-tag—Unique identifier to identify this entry during configuration. Range is 1 to 100.

Note The range for dial-tag is 1 to 24 for Cisco Unified CME versions earlier than 10.5

  • number—Telephone number or extension to be dialed.
  • name name-string—Label to appear in the Personal Speed Dial menu, containing a string of up to 24 alphanumeric characters. Personal speed dial is handled through an XML request, so characters that have special meaning to HTTP, such as ampersand (&), percent sign (%), semicolon (;), angle brackets (< >), and vertical bars (||), are not allowed.

Another alternative is to use number expansion but this will be like a global configuration and any user would be able to use this.

num-exp 16906 074xxxx40

When any one would dial 16906 it will translate it to the complete number.

Aseem

(Please rate if useful)

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palengovender
Level 1
Level 1
In response to Aseem Anand

‎10-08-2016 03:57 AM

Thank you Kindly Aseem, that is what I was looking for. 

Will Test on Monday and hopefully all will be working... :) 

One other request, how do I change a username for an extension via CLI?? 

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Aseem Anand
Cisco Employee
Cisco Employee
In response to palengovender

‎10-08-2016 05:22 AM

Hi,

You can refer to the document below:

https://supportforums.cisco.com/document/12015641/extension-mobility-cme-configuration-troubleshooting

Aseem

(Please rate if useful)

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palengovender
Level 1
Level 1
In response to Aseem Anand

‎10-10-2016 12:52 AM

Another alternative is to use number expansion but this will be like a global configuration and any user would be able to use this.

num-exp 16906 074xxxx40

When any one would dial 16906 it will translate it to the complete number.

Aseem

Hi Aseem, 

I've completed this however the configuration has not applied. 

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Aseem Anand
Cisco Employee
Cisco Employee
In response to palengovender

‎10-10-2016 03:10 AM

Hi,

Which one did you tested and what is the error message? Can you please share the configuration you applied?

Aseem

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palengovender
Level 1
Level 1
In response to Aseem Anand

‎10-10-2016 07:36 AM

Hi, 

I've applied: 

num-exp 16906 0749416740

Then typed end and exit

Regards

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Aseem Anand
Cisco Employee
Cisco Employee
In response to palengovender

‎10-10-2016 08:43 AM

Hi,

Can you please create a new dial-peer with destination-pattern of 16906 and test it out please?

Aseem

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palengovender
Level 1
Level 1
In response to Aseem Anand

‎10-10-2016 09:15 AM

hi, 

what would that CLI command be? 

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