10-06-2016 12:33 PM - edited 03-21-2019 08:59 AM
Hi Gents,
I am use to working on CUCM 8.6 and above, from a WebConsole view.
I have a client that has a UC560, and I therefore being more use to the GUI, downloaded CCA 3.2 and have it installed.
I have a challenge on 2 things.
1. I have a user rename request. I have gone the route of deleting the current entry, and creating a new entry for the user with that old extension.
The new user is still unable to dial out. I have given them a new PIN as well, and this is not working.
2. I have a speed dial to configure, and this is becoming a mission, as I cannot do this on the CCA.
I was told that the previous engineer had completed all these tasks via the CLI.
I have been on searching for days now, and unable to find any good handy guides to show me how to complete these 2 simple tasks.
I could do these on CM10 very quickly... however this UC560 is turning to be evil... :(
Solved! Go to Solution.
10-07-2016 10:52 AM
Hi,
fast dial option is there but the numbers/identifiers available are only from 1 to 100.
Another alternative is to use number expansion but this will be like a global configuration and any user would be able to use this.
num-exp 16906 074xxxx40
When any one would dial 16906 it will translate it to the complete number.
Aseem
(Please rate if useful)
10-06-2016 07:19 PM
Hi,
You can refer the below guide to configure CME using CLI:
For example to configure speed dial:
ephone 1
speed-dial speed-tag digit-string [ label label-text ]
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmespeed.html
Aseem
(Please rate if useful)
10-07-2016 05:06 AM
Hi Aseem,
I tried and this did not help much...
Ok, so the Speed Dial is 16906 and the Telephone is 074xxxx40 label is Nisah
I went as follows:
telnet to UC560
enable mode
configure - terminal
ephone - 99
speed-dial 16906 074xxxx40 label Nisah
10-07-2016 05:29 AM
Hi,
Can you try the command below under ephone:
Speed-dial 1 074XXXX40 label Nisah
Aseem
10-07-2016 10:22 AM
Hi,
Can you help me understand something please...
How would that speed dial be associated with me dialling 16906, if I do not state 16906 in the config?
10-07-2016 10:29 AM
Hi,
I think you have got the concept of speed dial all wrong. If you type in Speed-dial 1 074XXXX40 label Nisah under ephone, it will create a speed dial on your second line of the phone.
What you are describing is not speed dial but i guess is called personal speed dials or fast dials in CME.
Aseem
10-07-2016 10:31 AM
Aaaah...
yes, and I must apologize...
Fast dialing is the correct term.
10-07-2016 10:52 AM
Hi,
fast dial option is there but the numbers/identifiers available are only from 1 to 100.
Another alternative is to use number expansion but this will be like a global configuration and any user would be able to use this.
num-exp 16906 074xxxx40
When any one would dial 16906 it will translate it to the complete number.
Aseem
(Please rate if useful)
10-08-2016 03:57 AM
Thank you Kindly Aseem, that is what I was looking for.
Will Test on Monday and hopefully all will be working... :)
One other request, how do I change a username for an extension via CLI??
10-08-2016 05:22 AM
Hi,
You can refer to the document below:
https://supportforums.cisco.com/document/12015641/extension-mobility-cme-configuration-troubleshooting
Aseem
(Please rate if useful)
10-10-2016 12:52 AM
Another alternative is to use number expansion but this will be like a global configuration and any user would be able to use this.
num-exp 16906 074xxxx40
When any one would dial 16906 it will translate it to the complete number.
Aseem
Hi Aseem,
I've completed this however the configuration has not applied.
10-10-2016 03:10 AM
Hi,
Which one did you tested and what is the error message? Can you please share the configuration you applied?
Aseem
10-10-2016 07:36 AM
Hi,
I've applied:
num-exp 16906 0749416740
Then typed end and exit
Regards
10-10-2016 08:43 AM
Hi,
Can you please create a new dial-peer with destination-pattern of 16906 and test it out please?
Aseem
10-10-2016 09:15 AM
hi,
what would that CLI command be?
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