02-22-2013 12:44 PM - edited 03-21-2019 07:01 AM
T1 PRI connection
Confirmed with carrier these settings:
Waiting for call back from SBSC. Any ideas?
Solved! Go to Solution.
02-22-2013 02:39 PM
Hi Jeremy,
To start whenever you're having call routing issues I always get a debug voice ccapi inout. If you do that you want to see what dial-peer it is hitting along with the disconnect cause code.
Also, have you setup your Dial-plan incoming? A common thing i've seen is that the DID numbers you setup in CCA are not exactly as they are sent by the telco. CCAPI can confirm this as well.
Let me know if you need help.
-Trent Good
02-22-2013 02:39 PM
Hi Jeremy,
To start whenever you're having call routing issues I always get a debug voice ccapi inout. If you do that you want to see what dial-peer it is hitting along with the disconnect cause code.
Also, have you setup your Dial-plan incoming? A common thing i've seen is that the DID numbers you setup in CCA are not exactly as they are sent by the telco. CCAPI can confirm this as well.
Let me know if you need help.
-Trent Good
02-25-2013 09:09 AM
Dial plan from telco was 4 digit DIDs. We had them configured with 10 digits. Thanks Trent
02-25-2013 09:25 AM
Glad to hear it was resolved
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