UC560 softwarepack upgrade across VPN

[devin.culp]

I have a question can the UC560 be upgraded across a VPN connection?  Connecting to the UC560 via VPN then launching CCA3.2(1) or do I have to be on-site?

[Arturo Bianchi]

Hi Devin,

I think the argument has already been covered and the answer is negative but, perhaps with the current version, something has changed.

Now, leaving aside any novelty and ability to do this remotely and considering the duration of the operation and its complexity, I believe, however, that is not the case to do this remotely; if only because it increases the probability of failure and in case of failure anyway because you have to jump in the car :-)

73,

Arturo.

[Alexander Maroukian]

Hello Devin,

You will need to be onsite as Arturo said because of the many possibilities. Also if you connect with SSL VPN will be disconencted and you most likely will need to recreate the SSL vpn certificate.

You may try to upgrade remote if are remotely controlling Local PC with CCA and software pack and which have secondary internet connection and console cable connected to the UC just in case.

Best regards,

Alex

[paolo bevilacqua]

You don't need to be onsite. Just take control of a local PC using VPN, remote desktop, or any similar Internet application, then do the update from there.