09-12-2018 04:03 AM
I always have my ASUS AC87U Router connected to a VPN to avoid having to connect all of my devices individually to a VPN. However, whenever my router is connected to a VPN my Cisco SPA112 doesn't work in that there is no dialling tone on my phone that's connected to the SPA112. As soon as I disconnect my router from the VPN then the dialling tone on my phone returns. This is particularly frustrating because as I want to keep my router connected to a VPN it means that to make or receive calls, I always have to disconnect the router from the VPN first, which of course is not practical for incoming calls and is a nuisance for outgoing calls. Is there something that I can do with my router so that the SPA112 works when my router is connected to a VPN?
11-22-2018 07:51 AM
Hi, what type of VPN is used?
Split tunnel or full tunnel?
If you using full tunnel VPN, can you try to change the modality to split tunnel?
In this way the traffic originating to your SPA will not encapsulated into VPN.
Regards.
11-22-2018 10:28 AM
11-23-2018 12:20 AM
Hi, how VPN is realized? Do you use a VPN provider?
Or you have configured another router as VPN concentrator?
Unfortunately I don't have specific knowledge of your Asus.
I've checked on google and I find VPN providers that support only full tunnel.
Regards.
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