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Presence on UC560 stops working after a while

dwtcp
Beginner
Beginner

Hi all,

UC560  is runnig CME 8.6 (uc500-advipservicesk9-mz.151-4.M4b).

I only have internal SCCP devices.

I have configured presence, allow watch on all dns and blf speed dial command on an SP508 with 500S addon.

Well, it works for some hours ( i am trying to find out for how long since it is a fresh installation) and then nothing!


UC560#sh presence subscription summary

Presence Active Subscription Records Summary: 0 subscription

  D indicate as device-based blf-speed-dial monitoring



Watcher                    Presentity               SubID  Expires SibID  Status

========================== ======================== ====== ======= ====== ======



UC560#

spa 508 is running 7.5.3

----------------------------------------

I have configured:

presence

presence call-list

max-subscription 600

watcher all

allow subscribe

!

4 Replies 4

dwtcp
Beginner
Beginner

I have opened a TAC  and i am still waiting.

If not happy with TAC handling of your case, ask for escalation.

No it's oK,

we have very nice cooperation till now.

I just have to wait.

I have sent enough debugs.

Last of them yesterday.

I will keep you updated.

Was TAC able help you resolve the issue?  We are experiencing the same issue at 2 different sites.

Thanks for any help,

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