Voice Systems and Accessories - Small Business

The goal for our technology team and installation timeline would be to create a way to pre-build all Useage Templates, Site Data, etc. into a nice little package we could deploy as a starting point for all isntalls.  Then go back and modify the custo...

Just a suggestion, for our Small Business Customers -- it seems that the higher end of the SPA500 series phones (say the SPA525G) could be very useful with a Gigabit Ethernet connection instead of a 10/100 -- In general -- does the 10/100 create a bo...

    The guide states:Provisioning Manager Licensing The license file is part of the OVA image. This file allows you to manage: 1500 phones or voice terminals One Cisco Unified Communications Manager One Cisco Unity Connection One Cisco Unified IM and...

Everyone -We struggle a ton in the customers that have 30-40 users in terms of BE6000 positioning.  We can't position the BE 3000 (another discussion, another time), due to limitations in the product and due to features/functions from our competition...

We typically use "*#1" or "*#0" to turn on/off MWI.  However the UPM will not accept that as an option.

Hello, here's the setup:We have a PTP wireless connection (25Mbps) between 2 buildings about 150M apart. There's a router at each site connected to the antenna.site 1 :data vlan 1 192.168.1.2/24 (UC), gw 192.168.1.1 (PTP router 1)voice vlan 100 192.1...

I have an odd CUE issue.When calling the auto attendant from a cell phone and pressing * for VM access, most of the time it transfers (makes ringing noise), then hangs up.This works fine on "land lines".Occasionally you get through... but when you do...

Hi,I replaced my SPA9000 which recently died and was working perfectly,with a UC320.I'm just using the 4 FXO lines, with 6 SPA508G phones.Main issues today:- Dial plan: I tuned the system on France which blocks calling local landlines. I need to use ...

Hi,I just updated the UC320. I didn't change anything else at the time, and we lost our internet connection.I have confirmed:- Modem IS working fine.-With UC320 ethernet disconnected from switch, internet works fine.- UC320 is still in route VOICE ON...

Hi,We just received our first BE3000, and i'm perplexed as to why the auto attendant is so limited.  It's one really great feature availlable with CUE on the CUCME/UC5XX platform.  Why is there no support for the AA script files like we have in CUE??...

Hi,   I had extablished VPN connection between two UC56 and VOIP dialing is going on with in two offices. I need to extend the configuration for selection trunk lines from second site from first site to call outside office. What Dial Peer configurat...

Hello,the option 'Resync fails on FNF' does not seem to work for SPA1x2 in FW 1.2.1 (004).The SPA logs 'Resync failed: file not found' and associates the 'Resync Error Retry Delay' timer, regardless of the option set to No.I tried various combination...

I've just added a 7914 to a working installation with 7960 phones.The 7914 is stuck with all red lights on, and the Expansion Module Stats in the phone menu says "Link State: Not Supported"The 7914 is showing in the UC560 as 7960/14 and the graphic i...

Hi,if I use TLS for "SIP Transport" it works fine sending SIP messages. The problem is that the phone doesn know my CA certificate. It is ripe for a man-in-the-middle attack.Is any way to load into the phone (spa 303, 504g,...) the CA that we use so ...