01-28-2013 06:37 AM - edited 03-21-2019 06:53 AM
Hi All,
We have a small issue with a new UC540W-BRI we have just deployed.
Latest software and CCA.
All phones (6) are SPA525G2
For an incoming call from outside, the phones display 'anonymous' for the caller.
I have checked in the call debug logs and we can see that the calling number is passed by the ISDN channel.
EDIT: I rechecked the log file I gathered on site... I see the called number presented over the ISDN (so we can match that with the incoming dial plan), but I do NOT see the calling number.
We presently have incomming calls routed to a blast group of three phones if that is relevant.
All internal calls correctly show the called and calling party.
Its not the first one of these we have setup (but it is the first with this particular software revision), the others have caller id working fine.
I have had a scan of the forums, but not turned up anything to resolve my issue.
Does any one have any clues/pointers as to where I should be looking.
Thanks
Mark
Message was edited by: Mark Smith Edited to correct error.
01-28-2013 10:41 AM
Hello,
Can you recreate the issue while running the following debugs:
debug voice ccapi inout
debug isdn q931
Then post the debug output here.
Thanks,
-john
01-28-2013 12:38 PM
Hi John,
I ran the debug and get the following;
No where do I see the calling number appear.... So it looks to me like the number isn't being supplied by the service provider (BT).
Will check again with the customer tomorrow... their representative today stated that the old system (that we are replacing) used to show the calling number. They may of course be wrong! I really should have tested this before decommisioning the old unit.
Syslog logging: enabled (0 messages dropped, 9 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)
No Active Message Discriminator.
No Inactive Message Discriminator.
Console logging: disabled
Monitor logging: disabled
Buffer logging: level debugging, 402 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled
No active filter modules.
Trap logging: level informational, 353 message lines logged
Logging Source-Interface: VRF Name:
Log Buffer (5000000 bytes):
002681: Jan 28 20:15:04.499: %SYS-5-CONFIG_I: Configured from http by root on 192.168.10.200
002682: Jan 28 20:15:04.623: %SYS-5-CONFIG_I: Configured from http by root on 192.168.10.200
002683: Jan 28 20:15:12.631: //-1/417C43919BFD/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=BCD
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=0
cisco-rdnsi=0
cisco-redirectreason=0 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
002684: Jan 28 20:15:12.631: //-1/417C43919BFD/CCAPI/cc_api_call_setup_ind_common:
Interface=0x88EB7844, Call Info(
Calling Number=BCD,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE,
Incoming Dial-peer=20001, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1
002685: Jan 28 20:15:12.631: //-1/417C43919BFD/CCAPI/ccCheckClipClir:
In: Calling Number=BCD(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002686: Jan 28 20:15:12.631: //-1/417C43919BFD/CCAPI/ccCheckClipClir:
Out: Calling Number=BCD(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002687: Jan 28 20:15:12.631: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002688: Jan 28 20:15:12.631: :cc_get_feature_vsa malloc success
002689: Jan 28 20:15:12.631: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002690: Jan 28 20:15:12.631: cc_get_feature_vsa count is 1
002691: Jan 28 20:15:12.631: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002692: Jan 28 20:15:12.631: :FEATURE_VSA attributes are: feature_name:0,feature_time:2298273336,feature_id:10052
002693: Jan 28 20:15:12.631: //10040/417C43919BFD/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=BCD(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown))
002694: Jan 28 20:15:12.631: //10040/417C43919BFD/CCAPI/cc_process_call_setup_ind:
Event=0x885DD368
002695: Jan 28 20:15:12.631: //10040/417C43919BFD/CCAPI/ccCallSetContext:
Context=0x89850758
002696: Jan 28 20:15:12.631: //10040/417C43919BFD/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 10040 with tag 20001 to app "_ManagedAppProcess_Default"
002697: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/ccCallSetupAck:
Call Id=10040
002698: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/cc_api_set_transfer_info:
Transfer Number=, Transfer Reason=0x0
002699: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/ccGenerateToneInfo:
Stop Tone On Digit=TRUE, Tone=Dial Tone,
Tone Direction=Network, Params=0x0, Call Id=10040
002700: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/ccSetDigitTimeouts:
Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms)
002701: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/ccSetDigitTimeouts:
Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms))
002702: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/ccCallReportDigits:
(callID=0x2738, digit_event=0x1, enable=TRUE, consume=FALSE)
002703: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/ccCallReportDigits:
Enabled=TRUE, Call Id=10040
002704: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/cc_api_call_report_digits_done:
(vdbPtr=0x88EB7844, callID=0x2738, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)
002705: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/cc_api_call_report_digits_done:
Enabled=TRUE, Disposition=0x0, Interface=0x88EB7844, Call Id=10040
002706: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/cc_api_call_report_digits_done:
Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=5000(ms))
002707: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=10040, Digit=A, DigitBeginFlags=0x0,
Rtp Timestamp=0x39490DE8, Rtp Expiration=0x0
002708: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=10040, Digit=A, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
002709: Jan 28 20:15:12.635: //10040/417C43919BFD/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
002710: Jan 28 20:15:12.639: //10040/417C43919BFD/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=10040, Digit=B, DigitBeginFlags=0x0,
Rtp Timestamp=0x39498AE8, Rtp Expiration=0x0
002711: Jan 28 20:15:12.639: //10040/417C43919BFD/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=10040, Digit=B, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
002712: Jan 28 20:15:12.639: //10040/417C43919BFD/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
002713: Jan 28 20:15:12.639: //10040/417C43919BFD/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=10040, Digit=C, DigitBeginFlags=0x0,
Rtp Timestamp=0x394A07E8, Rtp Expiration=0x0
002714: Jan 28 20:15:12.639: //10040/417C43919BFD/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=10040, Digit=C, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
002715: Jan 28 20:15:12.639: //10040/417C43919BFD/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
002716: Jan 28 20:15:12.659: //10040/417C43919BFD/CCAPI/ccCallReportDigits:
(callID=0x2738, digit_event=0x0, enable=FALSE, consume=FALSE)
002717: Jan 28 20:15:12.663: //10040/417C43919BFD/CCAPI/ccCallReportDigits:
Enabled=TRUE, Call Id=10040
002718: Jan 28 20:15:12.663: //10040/417C43919BFD/CCAPI/cc_api_call_report_digits_done:
(vdbPtr=0x88EB7844, callID=0x2738, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)
002719: Jan 28 20:15:12.663: //10040/417C43919BFD/CCAPI/cc_api_call_report_digits_done:
Enabled=TRUE, Disposition=0x0, Interface=0x88EB7844, Call Id=10040
002720: Jan 28 20:15:12.663: //10040/417C43919BFD/CCAPI/cc_api_call_report_digits_done:
Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=5000(ms))
002721: Jan 28 20:15:12.663: //10040/417C43919BFD/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
002722: Jan 28 20:15:12.667: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number ABC
002723: Jan 28 20:15:12.667: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:
002724: Jan 28 20:15:12.667: : updating existing feature vsa
002725: Jan 28 20:15:12.667: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:
002726: Jan 28 20:15:12.667: feature call basic
002727: Jan 28 20:15:12.667: //10040/417C43919BFD/CCAPI/ccCallDisconnect:
Cause Value=17, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
002728: Jan 28 20:15:12.667: //10040/417C43919BFD/CCAPI/ccCallDisconnect:
Cause Value=17, Call Entry(Responsed=TRUE, Cause Value=17)
002729: Jan 28 20:15:12.667: //10040/417C43919BFD/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
002730: Jan 28 20:15:12.679: //10040/417C43919BFD/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x88EB7844, Tag=0x0, Call Id=10040,
Call Entry(Disconnect Cause=17, Voice Class Cause Code=0, Retry Count=0)
002731: Jan 28 20:15:12.679: //10040/417C43919BFD/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
002732: Jan 28 20:15:12.679: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002733: Jan 28 20:15:12.679: :cc_free_feature_vsa freeing 88FCDE30
002734: Jan 28 20:15:12.679: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002735: Jan 28 20:15:12.679: vsacount in free is 0
002736: Jan 28 20:15:13.975: ISDN BR0/1/1 Q931: RX <- SETUP pd = 8 callref = 0x01
Sending Complete
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x89
Exclusive, B1
Called Party Number i = 0x81, '883714'
Plan:ISDN, Type:Unknown
002737: Jan 28 20:15:13.983: //-1/424A90BE8017/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=883714
cisco-desttype=0
cisco-destplan=1
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
002738: Jan 28 20:15:13.983: //-1/424A90BE8017/CCAPI/cc_api_call_setup_ind_common:
Interface=0x8865A53C, Call Info(
Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=883714(TON=Unknown, NPI=ISDN),
Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE,
Incoming Dial-peer=3007, Progress Indication=NULL(0), Calling IE Present=FALSE,
Source Trkgrp Route Label=ALL_BRI, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1
002739: Jan 28 20:15:13.983: //-1/424A90BE8017/CCAPI/ccCheckClipClir:
In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002740: Jan 28 20:15:13.983: //-1/424A90BE8017/CCAPI/ccCheckClipClir:
Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002741: Jan 28 20:15:13.983: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002742: Jan 28 20:15:13.983: :cc_get_feature_vsa malloc success
002743: Jan 28 20:15:13.983: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002744: Jan 28 20:15:13.983: cc_get_feature_vsa count is 1
002745: Jan 28 20:15:13.983: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002746: Jan 28 20:15:13.983: :FEATURE_VSA attributes are: feature_name:0,feature_time:2298273336,feature_id:10053
002747: Jan 28 20:15:13.983: //10041/424A90BE8017/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=883714(TON=Unknown, NPI=ISDN))
002748: Jan 28 20:15:13.983: //10041/424A90BE8017/CCAPI/cc_process_call_setup_ind:
Event=0x885E0A40
002749: Jan 28 20:15:13.983: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 883714
002750: Jan 28 20:15:13.983: //10041/424A90BE8017/CCAPI/ccCallSetContext:
Context=0x89846158
002751: Jan 28 20:15:13.987: //10041/424A90BE8017/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 10041 with tag 3007 to app "_ManagedAppProcess_Default"
002752: Jan 28 20:15:13.987: //10041/424A90BE8017/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
002753: Jan 28 20:15:13.991: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=FALSE, Mode=0,
Outgoing Dial-peer=20009, Params=0x8984C968, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
002754: Jan 28 20:15:13.991: //10041/424A90BE8017/CCAPI/ccCheckClipClir:
In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002755: Jan 28 20:15:13.991: //10041/424A90BE8017/CCAPI/ccCheckClipClir:
Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002756: Jan 28 20:15:13.991: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Destination Pattern=203$, Called Number=203, Digit Strip=TRUE
002757: Jan 28 20:15:13.991: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=203(TON=Unknown, NPI=ISDN),
Redirect Number=, Display Info=
Account Number=, Final Destination Flag=TRUE,
Guid=424A90BE-68BE-11E2-8017-A4934C6F1FC0, Outgoing Dial-peer=20009
002758: Jan 28 20:15:13.991: //10041/424A90BE8017/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=203
cisco-desttype=0
cisco-destplan=1
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
002759: Jan 28 20:15:13.991: //10041/424A90BE8017/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x896F720C, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=203(TON=Unknown, NPI=ISDN), Calling Translated=FALSE,
Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20009, Call Count On=FALSE,
Source Trkgrp Route Label=ALL_BRI, Target Trkgrp Route Label=, tg_label_flag=1, Application Call Id=)
002760: Jan 28 20:15:13.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002761: Jan 28 20:15:13.991: :cc_get_feature_vsa malloc success
002762: Jan 28 20:15:13.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002763: Jan 28 20:15:13.991: cc_get_feature_vsa count is 2
002764: Jan 28 20:15:13.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002765: Jan 28 20:15:13.991: :FEATURE_VSA attributes are: feature_name:0,feature_time:2298271992,feature_id:10054
002766: Jan 28 20:15:13.991: //10042/424A90BE8017/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
002767: Jan 28 20:15:13.991: //10042/424A90BE8017/CCAPI/ccCallSetContext:
Context=0x8984C918
002768: Jan 28 20:15:13.991: //10041/424A90BE8017/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=20009
002769: Jan 28 20:15:13.995: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=FALSE, Mode=0,
Outgoing Dial-peer=20008, Params=0x89853128, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
002770: Jan 28 20:15:13.995: //10041/424A90BE8017/CCAPI/ccCheckClipClir:
In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002771: Jan 28 20:15:13.995: //10041/424A90BE8017/CCAPI/ccCheckClipClir:
Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002772: Jan 28 20:15:13.995: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Destination Pattern=204$, Called Number=204, Digit Strip=TRUE
002773: Jan 28 20:15:13.995: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=204(TON=Unknown, NPI=ISDN),
Redirect Number=, Display Info=
Account Number=, Final Destination Flag=TRUE,
Guid=424C6536-68BE-11E2-9C06-B4DB825DC8FC, Outgoing Dial-peer=20008
002774: Jan 28 20:15:13.995: //10041/424A90BE8017/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=204
cisco-desttype=0
cisco-destplan=1
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
002775: Jan 28 20:15:13.995: //10041/424A90BE8017/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x895B876C, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=204(TON=Unknown, NPI=ISDN), Calling Translated=FALSE,
Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20008, Call Count On=FALSE,
Source Trkgrp Route Label=ALL_BRI, Target Trkgrp Route Label=, tg_label_flag=1, Application Call Id=)
002776: Jan 28 20:15:13.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002777: Jan 28 20:15:13.995: :cc_get_feature_vsa malloc success
002778: Jan 28 20:15:13.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002779: Jan 28 20:15:13.995: cc_get_feature_vsa count is 3
002780: Jan 28 20:15:13.995: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002781: Jan 28 20:15:13.995: :FEATURE_VSA attributes are: feature_name:0,feature_time:2298273560,feature_id:10055
002782: Jan 28 20:15:13.995: //10043/424A90BE8017/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
002783: Jan 28 20:15:13.995: //10043/424A90BE8017/CCAPI/ccCallSetContext:
Context=0x898530D8
002784: Jan 28 20:15:13.995: //10041/424A90BE8017/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=20008
002785: Jan 28 20:15:13.999: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=FALSE, Mode=0,
Outgoing Dial-peer=20007, Params=0x89840EA8, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
002786: Jan 28 20:15:13.999: //10041/424A90BE8017/CCAPI/ccCheckClipClir:
In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002787: Jan 28 20:15:13.999: //10041/424A90BE8017/CCAPI/ccCheckClipClir:
Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
002788: Jan 28 20:15:13.999: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Destination Pattern=205$, Called Number=205, Digit Strip=TRUE
002789: Jan 28 20:15:13.999: //10041/424A90BE8017/CCAPI/ccCallSetupRequest:
Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=205(TON=Unknown, NPI=ISDN),
Redirect Number=, Display Info=
Account Number=, Final Destination Flag=TRUE,
Guid=424D01F6-68BE-11E2-9C09-B4DB825DC8FC, Outgoing Dial-peer=20007
002790: Jan 28 20:15:13.999: //10041/424A90BE8017/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=205
cisco-desttype=0
cisco-destplan=1
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=-1
cisco-rdnplan=-1
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
002791: Jan 28 20:15:13.999: //10041/424A90BE8017/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x898B912C, Interface Type=6, Destination=, Mode=0x0,
Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=205(TON=Unknown, NPI=ISDN), Calling Translated=FALSE,
Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20007, Call Count On=FALSE,
Source Trkgrp Route Label=ALL_BRI, Target Trkgrp Route Label=, tg_label_flag=1, Application Call Id=)
002792: Jan 28 20:15:13.999: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002793: Jan 28 20:15:13.999: :cc_get_feature_vsa malloc success
002794: Jan 28 20:15:13.999: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002795: Jan 28 20:15:13.999: cc_get_feature_vsa count is 4
002796: Jan 28 20:15:13.999: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
002797: Jan 28 20:15:13.999: :FEATURE_VSA attributes are: feature_name:0,feature_time:2298273112,feature_id:10056
002798: Jan 28 20:15:13.999: //10044/424A90BE8017/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
002799: Jan 28 20:15:13.999: //10044/424A90BE8017/CCAPI/ccCallSetContext:
Context=0x89840E58
002800: Jan 28 20:15:13.999: //10041/424A90BE8017/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=20007
002801: Jan 28 20:15:14.003: //10042/424A90BE8017/CCAPI/cc_api_update_call_info:
Interface=0x896F720C, Call Id=0x273A
002802: Jan 28 20:15:14.003: //10043/424A90BE8017/CCAPI/cc_api_update_call_info:
Interface=0x895B876C, Call Id=0x273B
002803: Jan 28 20:15:14.007: //10044/424A90BE8017/CCAPI/cc_api_update_call_info:
Interface=0x898B912C, Call Id=0x273C
002804: Jan 28 20:15:14.007: //10042/424A90BE8017/CCAPI/cc_api_call_proceeding:
Interface=0x896F720C, Progress Indication=NULL(0)
002805: Jan 28 20:15:14.011: //10043/424A90BE8017/CCAPI/cc_api_call_proceeding:
Interface=0x895B876C, Progress Indication=NULL(0)
002806: Jan 28 20:15:14.011: //10044/424A90BE8017/CCAPI/cc_api_call_proceeding:
Interface=0x898B912C, Progress Indication=NULL(0)
002807: Jan 28 20:15:14.019: //10042/424A90BE8017/CCAPI/cc_api_call_alert:
Interface=0x896F720C, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
002808: Jan 28 20:15:14.019: //10042/424A90BE8017/CCAPI/cc_api_call_alert:
Call Entry(Retry Count=0, Responsed=TRUE)
002809: Jan 28 20:15:14.019: //10043/424A90BE8017/CCAPI/cc_api_call_alert:
Interface=0x895B876C, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
002810: Jan 28 20:15:14.019: //10043/424A90BE8017/CCAPI/cc_api_call_alert:
Call Entry(Retry Count=0, Responsed=TRUE)
002811: Jan 28 20:15:14.019: //10044/424A90BE8017/CCAPI/cc_api_call_alert:
Interface=0x898B912C, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
002812: Jan 28 20:15:14.019: //10044/424A90BE8017/CCAPI/cc_api_call_alert:
Call Entry(Retry Count=0, Responsed=TRUE)
002813: Jan 28 20:15:14.031: ISDN BR0/1/1 Q931: TX -> CALL_PROC pd = 8 callref = 0x81
Channel ID i = 0x89
Exclusive, B1
002814: Jan 28 20:15:14.035: //10041/424A90BE8017/CCAPI/ccCallAlert:
Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
002815: Jan 28 20:15:14.035: //10041/424A90BE8017/CCAPI/ccCallAlert:
Call Entry(Responsed=TRUE, Alert Sent=TRUE)
002816: Jan 28 20:15:14.035: //10041/424A90BE8017/CCAPI/ccGenerateToneInfo:
Stop Tone On Digit=FALSE, Tone=Ring Back,
Tone Direction=Network, Params=0x0, Call Id=10041
002817: Jan 28 20:15:14.035: //10042/424A90BE8017/CCAPI/ccCallFeature:
Feature Type=25, Call Id=10042
002818: Jan 28 20:15:14.079: ISDN BR0/1/1 Q931: TX -> ALERTING pd = 8 callref = 0x81
Progress Ind i = 0x8188 - In-band info or appropriate now available
002819: Jan 28 20:15:28.075: ISDN BR0/1/1 Q931: RX <- DISCONNECT pd = 8 callref = 0x01
Cause i = 0x8090 - Normal call clearing
002820: Jan 28 20:15:28.079: ISDN BR0/1/1 Q931: TX -> RELEASE pd = 8 callref = 0x81
Cause i = 0x8090 - Normal call clearing
002821: Jan 28 20:15:28.079: //10041/424A90BE8017/CCAPI/cc_api_call_disconnected:
Cause Value=16, Interface=0x8865A53C, Call Id=10041
002822: Jan 28 20:15:28.079: //10041/424A90BE8017/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)
002823: Jan 28 20:15:28.083: //10041/424A90BE8017/CCAPI/ccGenerateToneInfo:
Stop Tone On Digit=FALSE, Tone=Null,
Tone Direction=Network, Params=0x0, Call Id=10041
002824: Jan 28 20:15:28.083: //10042/424A90BE8017/CCAPI/ccCallDisconnect:
Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
002825: Jan 28 20:15:28.083: //10042/424A90BE8017/CCAPI/ccCallDisconnect:
Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
002826: Jan 28 20:15:28.083: //10042/424A90BE8017/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
002827: Jan 28 20:15:28.083: //10044/424A90BE8017/CCAPI/ccCallDisconnect:
Cause Value=0, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
002828: Jan 28 20:15:28.083: //10044/424A90BE8017/CCAPI/ccCallDisconnect:
Cause Value=0, Call Entry(Responsed=TRUE, Cause Value=0)
002829: Jan 28 20:15:28.083: //10044/424A90BE8017/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
002830: Jan 28 20:15:28.083: //10043/424A90BE8017/CCAPI/ccCallDisconnect:
Cause Value=0, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
002831: Jan 28 20:15:28.083: //10043/424A90BE8017/CCAPI/ccCallDisconnect:
Cause Value=0, Call Entry(Responsed=TRUE, Cause Value=0)
002832: Jan 28 20:15:28.083: //10043/424A90BE8017/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
002833: Jan 28 20:15:28.087: //10041/424A90BE8017/CCAPI/ccCallDisconnect:
Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)
002834: Jan 28 20:15:28.087: //10041/424A90BE8017/CCAPI/ccCallDisconnect:
Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
002835: Jan 28 20:15:28.087: //10041/424A90BE8017/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
002836: Jan 28 20:15:28.103: //10042/424A90BE8017/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x896F720C, Tag=0x0, Call Id=10042,
Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
002837: Jan 28 20:15:28.103: //10042/424A90BE8017/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
002838: Jan 28 20:15:28.103: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002839: Jan 28 20:15:28.103: :cc_free_feature_vsa freeing 88FCD8F0
002840: Jan 28 20:15:28.103: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002841: Jan 28 20:15:28.103: vsacount in free is 3
002842: Jan 28 20:15:28.103: //10044/424A90BE8017/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x898B912C, Tag=0x0, Call Id=10044,
Call Entry(Disconnect Cause=0, Voice Class Cause Code=0, Retry Count=0)
002843: Jan 28 20:15:28.107: //10044/424A90BE8017/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
002844: Jan 28 20:15:28.107: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002845: Jan 28 20:15:28.107: :cc_free_feature_vsa freeing 88FCDD50
002846: Jan 28 20:15:28.107: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002847: Jan 28 20:15:28.107: vsacount in free is 2
002848: Jan 28 20:15:28.107: //10043/424A90BE8017/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x895B876C, Tag=0x0, Call Id=10043,
Call Entry(Disconnect Cause=0, Voice Class Cause Code=0, Retry Count=0)
002849: Jan 28 20:15:28.107: //10043/424A90BE8017/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
002850: Jan 28 20:15:28.107: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002851: Jan 28 20:15:28.107: :cc_free_feature_vsa freeing 88FCDF10
002852: Jan 28 20:15:28.107: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002853: Jan 28 20:15:28.107: vsacount in free is 1
002854: Jan 28 20:15:28.187: ISDN BR0/1/1 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x01
002855: Jan 28 20:15:28.191: //10041/424A90BE8017/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x8865A53C, Tag=0x0, Call Id=10041,
Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
002856: Jan 28 20:15:28.191: //10041/424A90BE8017/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
002857: Jan 28 20:15:28.191: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002858: Jan 28 20:15:28.191: :cc_free_feature_vsa freeing 88FCDE30
002859: Jan 28 20:15:28.191: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
002860: Jan 28 20:15:28.191: vsacount in free is 0
01-28-2013 12:54 PM
Hello,
As you stated, we don't see the caller ID in the debugs. I would verify with BT that the service is enabled for Caller ID, and if so, what settings we need to apply to configure the UC to work with their Caller ID method.
Thanks,
-john
01-28-2013 01:57 PM
Hello Mark,
Just to add to what John said I do not see the number but also I do not see the field "calling party number" at all in the received setup message.
What is the switch type that you have set? I believe it should be basic net 3. Could you check this also.
HTH
Alex
*Please rate hepful posts
01-29-2013 12:05 AM
Hi Alex,
Yes, I can confirm the switch type is basic-net3
Slightly odd thing is that the following line appears at the config level
isdn switch-type basic-net3
Then appears again under the interface level. Not relevant to my issue, but don't know why it appears at the top level too.
interface BRI0/1/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn sending-complete
isdn static-tei 0
trunk-group ALL_BRI 64
01-29-2013 01:24 AM
It appears at top level because it's both a global and interface command.
01-29-2013 04:50 AM
Just to update everyone on this...
I visited site today and despite my contact being certain their old system used to show incomming numbers, we find that the service is not enabled by BT on that BRI channel.
We have asked for the caller id to be added to that BRI channel which should be completed sometime this week.
Hopefully that will resolve the issue.
Sorry to have wasted everyone's time... I shouldn't have listened to the customer... I should have done my own tests.
01-29-2013 08:38 AM
Don't worry about that, it happens all the time.
Believe customers - why not.
Check yourself - much better.
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