07-09-2012 11:21 AM - edited 03-21-2019 06:01 AM
I need to upgrade a client with a current UC540 to a UC560 due to license issues. What is the right way to upgrade.
Thanks.
07-09-2012 01:10 PM
Apply saved configuration from one device to another (and CUE).
07-09-2012 05:01 PM
Hi Econsystem,
You can attempt a CCA backup on the 540 and then try and get that backup restored to the 560, it has worked twice for me in the past but failed more than it has worked
The final way to do it is to do it as Paolo suggested, do a "copy run to flash" command and give the file a good name such as "UC540-RUN-
The downside to doing it this was is that everyone will need to login and redo their Voice Mail and the AA's will loose their voice recording so will need to be recorded as well and no doubt some other small issues will arise, but can most likely be overcome with a little patience.
I would encourage you to try the CCA path first using version 3.2.1 and see if it works, I don't know how Licensing will get effected but I am sure it should be OK if it works for you
Cheers,
David Trad.
07-10-2012 12:14 PM
Hi econsystems,
If you are using an AA I would add that you can grab the recording through the CUE web gui and then reupload that to the 560. Unfortunately, I'm not aware of a method to do that for the voicemail greetings.
Thanks,
-john
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