10-27-2021 02:08 PM - edited 10-27-2021 02:09 PM
hi, I am trying to install "anyconnect-win-4.10.01075-core-vpn-webdeploy-k9.msi", but it keeps failing with:
"There is a problem with this Windows Installer package..."
I was not able to find any solutions that works. I can see many errors in windows logger :
Function: FileMoveFiles File: c:\temp\build\thehoff\phoenix_mr10.367623024249\phoenix_mr1\vpn\common\utility\nativesysfilecopy.cpp Line: 126 Invoked Function: ::FindFirstFile Return Code: 3 (0x00000003) Description: The system cannot find the path specified. |
Function: wWinMain File: c:\temp\build\thehoff\phoenix_mr10.367623024249\phoenix_mr1\vpn\installhelper\installhelper.cpp Line: 255 Invoked Function: FileMoveFiles Return Code: -33554423 (0xFE000009) Description: GLOBAL_ERROR_UNEXPECTED |
Function: wWinMain File: c:\temp\build\thehoff\phoenix_mr10.367623024249\phoenix_mr1\vpn\installhelper\installhelper.cpp Line: 128 Registering DLL: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnapi.dll |
Function: install_va File: c:\temp\build\thehoff\phoenix_mr10.367623024249\phoenix_mr1\vpn\vacon\driverinstaller.cpp Line: 199 Invoked Function: UpdateDriverForPlugAndPlayDevices Return Code: -536870329 (0xE0000247) Description: WINDOWS_ERROR_CODE |
Function: WinMain File: c:\temp\build\thehoff\phoenix_mr10.367623024249\phoenix_mr1\vpn\vacon\vacon.cpp Line: 366 Invoked Function: InstallVA Return Code: -536870329 (0xE0000247) Description: WINDOWS_ERROR_CODE |
Function: remove_va File: c:\temp\build\thehoff\phoenix_mr10.367623024249\phoenix_mr1\vpn\vacon\driveruninstall.cpp Line: 344 Invoked Function: find_va Return Code: 259 (0x00000103) Description: No more data is available. Virtual Adapter was not located |
Function: WinMain File: c:\temp\build\thehoff\phoenix_mr10.367623024249\phoenix_mr1\vpn\vacon\vacon.cpp Line: 377 Invoked Function: find_remove_va Return Code: 259 (0x00000103) Description: No more data is available. |
Attached are the msi log. Any ideas anyone?
Solved! Go to Solution.
10-29-2021 07:28 AM
This issue might actually be fixed in the 4.10.02086. Microsoft has deprecated some SHA1 certificates that are used for code signing the AnyConnect driver. Please try the latest available release on Cisco.com.
!!! sig: An unexpected error occurred while validating driver package. Catalog = vpnva-6.cat, Error = 0x800B010C
!!! sig: Driver package is considered unsigned, and Code Integrity is enforced.
!!! sig: Driver package failed signature validation. Error = 0xE0000247
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0xe0000247)} 12:34:07.742
!!! sig: Driver package failed signature verification. Error = 0xE0000247
!!! sto: Failed to import driver package into Driver Store. Error = 0xE0000247
sto: {Stage Driver Package: exit(0xe0000247)} 12:34:07.757
sto: {Setup Import Driver Package - exit (0xe0000247)} 12:34:07.765
!!! ndv: Driver package import failed for device.
!!! ndv: Error 0xe0000247: A problem was encountered while attempting to add the driver to the store.
10-27-2021 08:38 PM
Hi,
try 'run as administrator' to start installation file.
10-27-2021 11:12 PM
Thanks KB, but already tried that with same results.
10-28-2021 05:15 AM
First, you are trying to install the Web deploy package. This package is meant for deployment from ASA or ISE, not locally on the PC. You should be using the package with "pre-deploy" in the name. Second, is this an upgrade of a previous install? If so what modules did you have installed before the upgrade? Also, can you attach the setupapi.dev.log file from C:\Windows\INF\
10-29-2021 12:28 AM
Hi stsargen, actually this is the file we got from our company which other people are installing with no issues.
In any case I have just tried to install "anyconnect-win-4.10.01075-core-vpn-predeploy-k9.msi" with exact same results.
This is an installation, but I may had a Cisco VPN client in the past which was uninstalled (I don't recall if it was on this laptop or my previous one).
Attaching the log as requested.
10-29-2021 07:28 AM
This issue might actually be fixed in the 4.10.02086. Microsoft has deprecated some SHA1 certificates that are used for code signing the AnyConnect driver. Please try the latest available release on Cisco.com.
!!! sig: An unexpected error occurred while validating driver package. Catalog = vpnva-6.cat, Error = 0x800B010C
!!! sig: Driver package is considered unsigned, and Code Integrity is enforced.
!!! sig: Driver package failed signature validation. Error = 0xE0000247
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0xe0000247)} 12:34:07.742
!!! sig: Driver package failed signature verification. Error = 0xE0000247
!!! sto: Failed to import driver package into Driver Store. Error = 0xE0000247
sto: {Stage Driver Package: exit(0xe0000247)} 12:34:07.757
sto: {Setup Import Driver Package - exit (0xe0000247)} 12:34:07.765
!!! ndv: Driver package import failed for device.
!!! ndv: Error 0xe0000247: A problem was encountered while attempting to add the driver to the store.
10-30-2021 12:46 PM
Thank you! that indeed worked
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