Hi, We have just rolled out Webex CC cloud solution with premium standard and WFO agents, we have hit a few overages and I'm wondering how is the best way to drill down by team department or user to see who and when is using the additional licences, ...
Forum Posts
My team and I are working to migrate our users from Jabber to Webex. We have Directory Connector in place, currently configured to map the ‘Email’ attribute in AD with their userID in Webex. However, last week we discovered there is a large number ...
I’m running into a issue with the Webex App (Windows) where digits from the keyboard (numpad or number row) do not work during an active call only when the Calling Dock is enabled. If I toggle the Calling Dock off, the numpad and keyboard work normal...
Trying to use Webex Contact Center Bulk Operation to add new Holiday List. I export current data, change to new data and I get the following errors. Not sure what the system is wanting as they can't be null, however the export doesn't have these ...
Yesterday I purchased Webex Starter (Monthly), paid for it, and received a confirmation from my bank, but my account still shows that I’m using a free account. I can’t contact support because I have a free account (even though I have the payment on m...
HiI have a few queries regarding SSO on WebEx control hub and was hoping someone may be able to answer the below:Is it possible to enable SSO on WebEx control hub, whilst allowing some users to sign in using their WebEx credentials rather than SSO?Is...
Hello. I work for a Cisco Partner and we are trying to get started with offering Webex and Webex videoconferencing as a service to our customers, specifically the Webex Room kit. We haven't done the process with any customers yet, so I am just trying...
Hello, I was just wondering if device templates could be copied from one customer to another from the partner hub. So that when we onboard new customers for Webex we have a template we can apply to their devices immediately instead of making it from ...
Resolved! Webex Cell Phone App and Ringing Line
I'm still learning my way through Webex. One of the things I'm trying to figure out is how to turn off shared line appearance of iPhone app. In the office, I have phones that have shared lines. We don't need those lines when using the cell phone app...
Hi,Earlier our Webex setup wasn’t properly managed — some users created their own Webex accounts using company emails before we claimed the domain.Now we have around 10 such accounts that exist outside our organization, and we’d like to move them und...
I attend the UAE court hearing via Cisco Meetings . But one other person (Whom i am fighting this case against) he removes me constantly(Kick Out) of the meeting. I again rejoin and he again removes. I am tired off this. Because of this only i cannot...
Good morning,I need to track user access logs for my meetings. How can I do this?
Greetings everyone,I am in charge of IT solutions within our organisation and a lot of our users have created free Webex accounts using their company mail adress. Is there a way to batch remove all accounts simultaneously without requiring each indiv...
Hello All, we just did an on-prem to Webex migration, and I'm learning the interface, which seems pretty straightforward, but wondering if anyone has any links to videos, or pdf's you would like to share that helped your learning progress. Any help i...
i created a webex account by using wrong mail id([email protected], its should end with .com) and paid subscription fee by using my credit card ,now am not able verify my account or log in or unsubscribe,please help me to solve this issue
