Cisco Webex Network Test / Network Requirements

[nathanaelb]

I ran the Cisco Network test @ https://mediatest.ciscospark.com/#/main
At the end of the test there is a link to the Spark Connection Requirements.  This same link (https://help.webex.com/docs/DOC-4401) is referenced when you copy your results to clipboard -> LINK DOES NOT WORK

• What is the proper link for Webex Connection requirements?
• Is this the updated document: https://help.webex.com/en-us/WBX264/How-Do-I-Allow-Webex-Meetings-Traffic-on-My-Network?
  • Are UDP 5004 & TCP 5004 no longer required?
• Or do I need a combination of above and https://help.webex.com/en-us/WBX000028782/Network-Requirements-for-Webex-Teams-Services

Any help would be appreciated!

[Ashish Patel]

Would be good to understand what you are trying to run?
The media test is a nice tool but it is more geared to look at Webex teams/Devices.
If you want Webex Meetings use this - https://help.webex.com/en-us/WBX264/How-Do-I-Allow-Webex-Meetings-Traffic-on-My-Network<>
For Webex Devices (devices registered to Webex) and Webex Teams use this - https://help.webex.com/en-us/WBX000028782/Network-Requirements-for-Webex-Teams-Services

If you want to go deeper slide 63/64/65/66 onwards https://www.ciscolive.com/c/dam/r/ciscolive/emea/docs/2020/pdf/BRKCOL-2120.pdf
Remember Windows Active Director Policy needs to be used to mark Webex traffic from a Windows machine on process atmgr.exe for QoS at (34) AF41 UDP Destination port 9000. This is in a Cisco Live presentation as well but I cant find it right now!

Thanks

ashish

[nathanaelb]

Thank you for the slide deck.  Those were usefull slides.

I was hoping that there was a tool similar to the Network test for Webex Teams that a client / end user could run, verifying connectivity through their network.

For example if UDP ports are pen.  I know I sometimes see in WCH analytics that meetings are 100% TCP and that obviously UDP is being blocked.

[Goswin Weemaes]

@nathanaelb , we recommend using https://mediatest.webex.com (instead of the old ciscospark.com URL). At the end of the test you will find a link to the "Webex Teams Connection Requirements": https://help.webex.com/WBX000029031/
This link will give you an overview on the network requirements for Cisco Webex (link you mention above), Cisco Webex Teams, and Cisco Jabber.

Thanks,
Goswin

[Keith Joel]

Looks about right in terms of the documentation, recently updated for both.  5004 for Webex Teams yes.