call park on receptionist client

[sweeneyjoe]

when I answer a call on the reception console,  then hit PARK, the call fails

I have a call park extension defined

any help would be appreciated.   thanks

[kctrey]

The Park button uses Call Park Group, not Call Park Extension. The receptionist needs to be a member of a Park Group and then it should Park the call correctly against one of the extensions in that Park Group.

[Nithin Eluvathingal]

Did you tried parking using #58 ?

Hope you have completed all required configurations.

https://help.webex.com/en-us/article/nfoxd2m/Call-Park-in-Control-Hub#id_134370

2.12.0.0