05-16-2025 01:54 PM
Hello,
We are in the process of transissioning our company from CUCM registered phones to Webex cloud. When assigning a number to a user via the Webex Control Hub, you then need to manually type the 4 digit extension. I am curious if I Webex Control Hub has a Dial Plan Management system that will allow me to add all of my owned numbers and allocate certain DN ranges ot each set of numbers. This way when I go to assign a number to a user at any given site, the 4 digit ext automatically generates removing the need to refer to a spreadsheet. Does this option exist to anyone's knowledge? Much appreciated.
-Cheers
Solved! Go to Solution.
05-19-2025 04:49 AM
No, you'd have to use a 3rd party application such as Akkadian Provisioning Manager or Kurmi.
I also think you should submit this idea on Aha and it may already be there for an upvote. The Cisco product team reviews these suggestions and prioritizes new features.
https://ciscocollabcustomer.ideas.aha.io/
05-19-2025 04:49 AM
No, you'd have to use a 3rd party application such as Akkadian Provisioning Manager or Kurmi.
I also think you should submit this idea on Aha and it may already be there for an upvote. The Cisco product team reviews these suggestions and prioritizes new features.
https://ciscocollabcustomer.ideas.aha.io/
05-19-2025 06:10 AM
Thank you. We've used Akkadian Receptionist Console but I was not familiar with their provisioning manager. I will look into both this and Kurmi (giving me Ms Piggy vibes). I also like the idea of submitting this idea and I will do just that. I'd also like to see an option to add phones to a "virtual stockroom" so that I can digitally store phones at certain locations and know what I have available/unallocated to make it easier to maintain inventory and assign as needed.
Much appreciated!
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