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One common voicemail greeting

ryan_oconnell
Level 3
Level 3

Hello in Webex Calling I do not see an obvious way for a user to share one common greeting to use for voicemail on both a "forward when busy" and "forward no answer" it would seem as though the user must personalize both greetings separately even if they wanted the greeting to be the same. Is there a toggle I'm missing to use 1 greeting? Here is the reference from help page. 

 

https://help.webex.com/en-us/article/fdkhld/Configure-your-voicemail-settings-in-the-calling-user-portal#Cisco_Task_in_List_GUI.dita_62d594c0-cd81-44c4-8d2c-642c8c0dd183

2 Replies 2

dtibbe
VIP
VIP

I think there is no setting to use the same one.

But you could upload the same wave file via https://settings.webex.com/, so you just have to record it once..

A Control Hub admin can also upload the greeting for users so not every user needs to go in and change their own settings manually.