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Shared Lines

CPriego
Level 1
Level 1

can you configure shared lines with WebEx Calling?

1 Accepted Solution

dtibbe
VIP
VIP

For shared lines: Go to CH->Devices and select the device you want to add a shared line to. In the right slide out, you will find the box for the lines of that device. Simply add a new line and you're done.

 

For monitored lines: Select the user you want to add a monitored line to, in the slide out go to Calling->Advanced Settings->Monitoring.

 

For E/A it is a bit more as you have to do configuration for both: https://help.webex.com/gfoc4o/

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3 Replies 3

dtibbe
VIP
VIP

For shared lines: Go to CH->Devices and select the device you want to add a shared line to. In the right slide out, you will find the box for the lines of that device. Simply add a new line and you're done.

 

For monitored lines: Select the user you want to add a monitored line to, in the slide out go to Calling->Advanced Settings->Monitoring.

 

For E/A it is a bit more as you have to do configuration for both: https://help.webex.com/gfoc4o/

dtibbe
VIP
VIP

Yes, that is possible.

You may either use the Shared Line Apperance feature or Exec/Assistant.

Shared Lines are currently not available in the Webex App (E/A is).

do you have a document that references who to configure shared line appearance? that you could share with me, please