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Webex cloud voice 88XX series phones dnd doesn't show busy

We recently transitioned from Spark calling to the full Webex calling.  Previously when you hit DND (do not disturb) on your phone other in-house phones showed the line as busy.  I know that in the Webex Ap it shows one as busy, but is there a way for the line on the phone to show as busy.  The majority of users don't use the Ap at our company and so don't know that one is busy unless they try calling someone and they get sent directly to voicemail.

 

Is there a way to configure this?

1 Accepted Solution

b.winter
VIP
VIP

Hey, i think you could get more views to your question, if you would post it in the Webex community:

https://community.cisco.com/t5/webex-community/ct-p/webex-user

It was separated from the Collaboration, Voice and Video community some time ago.

View solution in original post

2 Replies 2

Thank you, I wasn't paying close enough attention and thought I had listed my question in the Webex group.

b.winter
VIP
VIP

Hey, i think you could get more views to your question, if you would post it in the Webex community:

https://community.cisco.com/t5/webex-community/ct-p/webex-user

It was separated from the Collaboration, Voice and Video community some time ago.