Webex edge for devices - SW version of DX80

[osmannayeem]

After connecting all our video devices with control hub, we noticed room devices or webex whiteboard upgraded to Room OS. However, DX80 and other old devices are still in CE15.6. Is this an expected behavior or all should be upgraded to Room OS?

[chthorpe · Accepted solution]

Hi, Webex Room Series, Board Series, Kit Series and Desk Pro will show RoomOS 10.x.x.x (current stable version is 10.6.1.1)

Older generation devices such as SX Series, MX 200G2, MX300G2, MX700/800 and DX70/DX80 will show CE 9.15.x.x (current stable version is CE 9.15.6.17).

If the DX80 was fully cloud registered, then it would show a RoomOS9.15.6.17.

Your build on your DX80 is running RoomOS9, it is just that as it is Edge for Devices registered, it reports it as CE9.15.x.x

SX Series, MX Series (mentioned above) and DX 70/80 do not support RoomOS 10

Hope that helps