Webex Devices

I recently deployed a few RoomKit EQs and are having an issue with the sharing content using the USB-C connection. Using the USB-C cable connected to a laptop, I am able to utilize the cameras and mics in the room that are connected to the Codec EQ, ...

I am trying to follow the instructions per https://help.webex.com/en-us/article/n1hlvi5/Audiocodes-for-the-MP-1288---Manual-Reconfiguration-Procedure to connect a MP1288 to Webex.After loading the incremental ini file the device fails to register.I a...

We recently purchased the Cisco Webex Room Kit Plus for a project and ran into an issue setting up the  Cisco WebEx Codec Plus (Touch Panel - TTC5). The WebEx touch application asks for a 16-digit activation key to activate the webex cloud applicatio...

Long shot here but figured I'd ask.....   We have a conference setup with a room kit eq on one wall and board 75 on the opposite wall configured in companion mode.  we would like to use an external camera on the board side, currently it's connected t...

Hi, I know the Board Pro 75 is working with MTR, could we also pair two navigators "table stand and wall mount" with this board during MTR, and what is the license required from Microsoft side to get this solution working with MTR? Thanks

Hello, I am trying to register a Axis 2N Solo to the Webex hub. Has anyone had success with connecting this type of device to Webex hub? Axis Technical support states that this device is certified to work with Webex calls. I am getting a registration...

Hi all,need your help in the below secnairo:got VIP user connected cisco desk pro device with doc-station and then doc-station with laptop.I understand that in this case desk pro will be second screen only because of which she always close the laptop...

Hello community! We are developing different scenarios with the Cisco application which involve the use of 3 monitors to share remote and local content. Therefore, I would like information on how to create a 2 x 2 layout on a single monitor with loca...

I am supporting a Cisco Codec Plus that is currently in some sort of half/state of joining meetings? So I am doing a test call with my personal webex account, calling myself from the meeting room. (have also tried the opposite direction), and accordi...

I have upgraded my room kit device to the latest OS which is 11.9.2.4 which is released on November 9, 2023. After upgrading I have some problems connecting calls - calling disabled and when someone calls the device extension it shows busy. Any idea ...

I have multiple touchpads each controlling CS-Codec-Plus, running RoomOS 11.6.1.5 that I would like to display three potential 'Shares' on. After the latest update the first of these views have vanished, and I can't find any documentation to tell me ...

Hi Is anyone know how to upgrade webex deskhub which version is novum1.1.0 ? I have try to active it in webex But it fail with "HttpClient W: (1) Failed to connect to 'activation.webex.com': SSL certificate problem: unable to get local issuer certifi...

With the October beta release, you can assign a device in MTR to a user. I have set it up, but I run into the problem that the touch screen on the Microsoft side does not work. If I can access the webex menu on the right hand side

Hi, I have a Board Pro and Room Navigator which I want to getting working in MTR mode. The Board itself registers as an MTR device just fine but the Room Navigator does not and I cannot find any guide for setting it up. If I pair it with the Board it...