Webex for Developers

Resolved! Welcome Webex Contact Center Developers!

We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

Build bot using browser automation

I am started to build solution for connecting and recording meetings calls. To simulate bot behavior, browser automation used. I found Webex Browser SDK, but it seems deprecated. Examples in Github repos wasn`t updated for years! I want to build solu...

Resolved! Webex API - Is there an API for adding a shared line for a device?

Hi,Is there a way to add a shared line to the device using a Webex API? I didn't find it in the documentation.Thanks,Lirit

Webex API - Can't remove a phone number/extension from a Workspace

I'm trying to use 'PUT /v1/workspaces/{workspaceId}' for updating a workspace.https://developer.webex.com/docs/api/v1/workspaces/update-a-workspace I don't find a way to remove the extension or the phone number from a workspace. I tried to send an em...

Resolved! Webex API - Setting Caller ID of a workspace

Hi,I need to set the Caller ID of a Workspace via API, Is there a way to do it? I didn't find an API. Thanks,Lirit

Resolved! Webex API - Can't modify a primary number of a person

Webex API - Can't modify a primary number of a person Hi, I'm using the 'PUT /v1/telephony/config/people/{personId}/numbers' API and I tried to modify the primary number.https://developer.webex.com/docs/api/v1/user-call-settings/assign-or-unassign-...

Resolved! Cisco Live Amsterdam 2024!

Exciting News Alert! We are thrilled to announce that we'll be participating in Cisco Live Amsterdam, happening from February 5th to 9th, 2024!Check out our new blog post for a sneak peek of what's in store. You'll have the chance to explore our li...

Inquiry Regarding Compatibility of Webex for Broadworks User in Webex

Hi,I am trying to use Webex for Broadworks user in the Calling SDK Samples (webex.github.io) application, I am facing issue while registering the device and getting the error "User is not configured for WebRTC Calling".Can you please confirm whether ...

Resolved! Webex API - Update a time zone of a person

Hi, I'm trying to update the time zone of a person using a Webex API.In the https://developer.webex.com/docs/api/v1/people/update-a-person documentation the time zone is mentioned just in the response properties and it is not part of the request body...

Resolved! Revolutionizing Incident Management with Incident Command Bots Blog

Unlock the power of automation and customization with a custom-built Incident Command Bot on the Webex developer platform! Discover how it can revolutionize your incident management in our latest blog post.

Error while creating a chatbot

Hi Team, I am following this link to create a simple chatbot : https://developer.webex.com/blog/from-zero-to-webex-teams-chatbot-in-15-minutes While executing, seeing this error: omkarparanjape@OPARANJA-M-2P6X webex-bot-starter % npm start > Webex-...

Webex Contact Center APIs

Hi Team,Good Day....We are currently working on a project that involves reingesting the calls (We are using WXCC2 integration- CISCOV2) into our system and we believe your search API could be instrumental in achieving our goal.Our objective is to ide...

Resolved! WebexAPI /access_token endpoint responds with code 200 and empty body

Greetings, I'm working on an application, based of off the Webex Integration app. After all the permissions are set, I accept the app permissions, and receive the code. Then, whenever and however I try to generate the access token using https://webe...

Resolved! Call Error Event listeners is not getting invoked in WebEx JS SDK

Hi, I am trying to place a wrong telephony number call from the WebEx Calling JS SDK, the call is failing with the IVR announcement, but the Call Error Event Listener is not getting invoked.call.on("call_error", (callError) => { console.log('F...

Resolved! Webex API for monitor the statut of the SIP trunk

Hello, I would like use Webex API for monitor the statut of the SIP trunk like you can see it in Control Hub. Could you tell me if is it possible ? I just found that API for list all trunks : https://webexapis.com/v1/telephony/config/premisePstn/t...

Resolved! Not able to make (E.164) number call from the WebEx Browser SDK

Hi,I am trying to make Telephone number(E.164) call from my WebEx calling user with using WebEx browser SDK application (https://developer.webex.com/docs/sdks/browser), but the call not initiating from WebEx browser SDK application. can I get the re...