Call Error Event listeners is not getting invoked in WebEx JS SDK

[kmarimuthu]

Hi, 

I am trying to place a wrong telephony number call from the WebEx Calling JS SDK, the call is failing with the IVR announcement, but the Call Error Event Listener is not getting invoked.

call.on("call_error", (callError) => {

        console.log('Facing error while creating call. ' + callError);

        // Handle the error received for the ongoing call

    });

I need to capture the Error reason in the WebEx Calling JS SDK once the call is failed or terminated, is there any options to do that ?
Please let me know if there are any.

Thanks, and Regards,
Karthikeyan

[Janos Benyovszki · Accepted solution]

@kmarimuthu would you mind creating a support ticket for this for better tracking? https://developer.webex.com/support Thank you